Burrell Joanna, Baker Felicity, Bennion Matthew Russell
Department of Psychology, University of Sheffield, Cathedral Court, Sheffield, S1 2LT, United Kingdom, 44 7734959002.
Ultimate Resilience Ltd, Nottingham, United Kingdom.
JMIR Med Educ. 2025 Jan 6;11:e51101. doi: 10.2196/51101.
It is well established that frontline health care staff are particularly at risk of stress. Resilience is important to help staff to manage daily challenges and to protect against burnout.
This study aimed to assess the usability and user perceptions of a resilience training web app developed to support health care keyworkers in understanding their own stress response and to help them put into place strategies to manage stress and to build resilience.
Nurses (n=7) and other keyworkers (n=1), the target users for the resilience training web app, participated in the usability evaluation. Participants completed a pretraining questionnaire capturing basic demographic information and then used the training before completing a posttraining feedback questionnaire exploring the impact and usability of the web app.
From a sample of 8 keyworkers, 6 (75%) rated their current role as "sometimes" stressful. All 8 (100%) keyworkers found the training easy to understand, and 5 of 7 (71%) agreed that the training increased their understanding of both stress and resilience. Further, 6 of 8 (75%) agreed that the resilience model had helped them to understand what resilience is. Many of the keyworkers (6/8, 75%) agreed that the content was relevant to them. Furthermore, 6 of 8 (75%) agreed that they were likely to act to develop their resilience following completion of the training.
This study tested the usability of a web app for resilience training specifically targeting National Health Service keyworkers. This work preceded a larger scale usability study, and it is hoped this study will help guide other studies to develop similar programs in clinical settings.
一线医护人员面临的压力风险尤为突出，这一点已得到充分证实。适应力对于帮助员工应对日常挑战和预防职业倦怠至关重要。
本研究旨在评估一款为支持医护关键工作者理解自身应激反应、帮助他们制定压力管理策略并增强适应力而开发的适应力培训网络应用程序的可用性和用户认知。
护士（n = 7）和其他关键工作者（n = 1），即适应力培训网络应用程序的目标用户，参与了可用性评估。参与者先完成一份捕捉基本人口统计学信息的培训前问卷，然后使用该培训，之后再完成一份探讨网络应用程序影响和可用性的培训后反馈问卷。
在8名关键工作者的样本中，6人（75%）将他们当前的工作评定为“有时”有压力。所有8名（100%）关键工作者都觉得培训易于理解，7人中有5人（71%）同意该培训增强了他们对压力和适应力的理解。此外，8人中有6人（75%）同意适应力模型帮助他们理解了什么是适应力。许多关键工作者（6/8，75%）同意内容与他们相关。此外，8人中有6人（75%）同意他们在完成培训后可能会采取行动来增强自己的适应力。
本研究测试了一款专门针对国民医疗服务体系关键工作者的适应力培训网络应用程序的可用性。这项工作先于一项更大规模的可用性研究，希望本研究将有助于指导其他研究在临床环境中开发类似项目。
