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鼓励持续使用可穿戴活动追踪器:感知严重性、易感性与社交媒体影响者的相互作用

Encouraging Continuous Usage of Wearable Activity Trackers: The Interplay of Perceived Severity, Susceptibility and Social Media Influencers.

作者信息

Lennox Anita, Müller Re-An, Coffie Isaac Sewornu

机构信息

School of Management Sciences, North-West University, Vanderbijlpark Campus, Vanderbijlpark 1911, South Africa.

出版信息

Int J Environ Res Public Health. 2024 Nov 22;21(12):1549. doi: 10.3390/ijerph21121549.

Abstract

While past studies have provided enough evidence to show consumer attitude as a key predictor of the adoption and continuous usage intention of wearable activity trackers (WATs), limited studies have examined the antecedents of consumers' attitudes towards the adoption and continuous usage intention of WATs. Drawing on the health belief model and cue utilization theory, the study seeks to examine the influence of perceived severity and vulnerability as antecedents of consumers' attitudes towards the adoption and continuous usage intention of WATs as well as the role of social media influencers (SMIs) in influencing continuous usage of WATs. Online survey data from 966 participants (M = 40.79, STD = 13.49) was analyzed using SPSS 29and AMOS version 29. The result shows that though perceived severity and susceptibility are key significant predictors of consumers' attitudes towards WATs, the relationship is stronger when SMIs' personas are used as extrinsic cues. Additionally, while perceived barriers negatively affect consumers' attitudes towards WATs, the negative effect is neutralized through SMIs' message framing as an extrinsic cue. Theoretically, the study provides a new insight into the interplay of perceived severity, susceptibility, SMIs' personas, and message framing on consumers' attitudes towards the adoption and continuous usage intention of WATs.

摘要

虽然过去的研究已经提供了足够的证据表明消费者态度是可穿戴活动追踪器(WATs)采用和持续使用意愿的关键预测因素,但很少有研究考察消费者对WATs采用和持续使用意愿态度的前因。基于健康信念模型和线索利用理论,本研究旨在考察感知严重性和易感性作为消费者对WATs采用和持续使用意愿态度前因的影响,以及社交媒体影响者(SMIs)在影响WATs持续使用方面的作用。使用SPSS 29和AMOS 29版本对来自966名参与者(M = 40.79,STD = 13.49)的在线调查数据进行了分析。结果表明,虽然感知严重性和易感性是消费者对WATs态度的关键显著预测因素,但当将SMIs的形象用作外部线索时,这种关系会更强。此外,虽然感知障碍会对消费者对WATs的态度产生负面影响,但通过将SMIs的信息框架用作外部线索,这种负面影响会被抵消。从理论上讲,该研究为感知严重性、易感性、SMIs的形象和信息框架对消费者对WATs采用和持续使用意愿态度的相互作用提供了新的见解。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/cc62/11675338/1335ce2c2bc0/ijerph-21-01549-g001.jpg

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