Mou Tingting, Wang Hongbo
School of Hospitality Management, China University of Labor Relations, Beijing, China.
School of New Media, Peking University, Beijing, China.
Sci Rep. 2025 Jan 7;15(1):1121. doi: 10.1038/s41598-025-85139-3.
This paper intends to solve the limitations of the existing methods to deal with the comments of tourist attractions. With the technical support of Artificial Intelligence (AI), an online comment method of tourist attractions based on text mining model and attention mechanism is proposed. In the process of text mining, the attention mechanism is used to calculate the contribution of each topic to text representation on the topic layer of Latent Dirichlet Allocation (LDA). The Bidirectional Recurrent Neural Network (BiGRU) can effectively capture the temporal relationship and semantic dependence in the text through its powerful sequence modeling ability, thus achieving a more accurate classification of emotional tendencies. In order to verify the performance of the proposed ATT-LDA- Bigelow model, online comments about tourist attractions are collected from Ctrip.com, and users' emotional tendencies towards different scenic spots are analyzed. The results show that this model has the best emotion classification effect in online comments of scenic spots, with the accuracy and F1 value reaching 93.85% and 93.68% respectively, which is superior to other emotion classification models. The proposed method not only improves the accuracy of sentiment analysis, but also provides strong support for the optimization of tourism recommendation system and provides more comprehensive, objective and accurate tourism information for scenic spot managers and tourism enterprises. This achievement is expected to bring new enlightenment and breakthrough to the research and practice in related fields.
本文旨在解决现有方法在处理旅游景点评论方面的局限性。在人工智能(AI)技术支持下,提出一种基于文本挖掘模型和注意力机制的旅游景点在线评论方法。在文本挖掘过程中,利用注意力机制在潜在狄利克雷分配(LDA)主题层计算各主题对文本表示的贡献。双向循环神经网络(BiGRU)凭借其强大的序列建模能力,能够有效捕捉文本中的时间关系和语义依赖,从而实现更准确的情感倾向分类。为验证所提ATT-LDA-Bigelow模型的性能,从携程网收集旅游景点在线评论,并分析用户对不同景点的情感倾向。结果表明,该模型在景点在线评论中具有最佳的情感分类效果,准确率和F1值分别达到93.85%和93.68%,优于其他情感分类模型。所提方法不仅提高了情感分析的准确性,还为旅游推荐系统的优化提供了有力支持,为景点管理者和旅游企业提供了更全面、客观和准确的旅游信息。这一成果有望为相关领域的研究与实践带来新的启示和突破。