Choung Youngjoo, Pak Tae-Young, Chatterjee Swarn
Department of Consumer Science, Inha University, Incheon 22212, Republic of Korea.
Department of Consumer Science and Convergence Program for Social Innovation, Sungkyunkwan University, Seoul 03063, Republic of Korea.
Behav Sci (Basel). 2025 Jan 20;15(1):94. doi: 10.3390/bs15010094.
Digital financial literacy is an emerging concept that refers to the ability to effectively use digital tools, platforms, and services to manage personal finances. While previous studies have explored the behavioral effects of digital financial literacy, less is known about its broader well-being implications for financial consumers. In this study, we aim to examine the association between digital financial literacy and life satisfaction in a developed country context. Digital financial literacy was measured using a multidimensional scale that encompasses financial knowledge, digital literacy, digital financial service awareness, practical know-how of digital financial services, and self-protection against digital financial fraud. Using data of 1615 Korean adults who currently use digital financial services, this study estimated a series of regressions linking life satisfaction to digital financial literacy and covariates. The results showed a significant association between digital financial literacy and life satisfaction, with self-protection against fraud being the most influential subdimension. Notably, financial knowledge was not associated with life satisfaction when other dimensions of digital financial literacy were independently included in the regression models. These findings highlight the importance of digital skills and knowledge in navigating digital financial services. They also emphasize the need for targeted policies, financial education initiatives, and consumer protection measures to address the lack of digital financial literacy among marginalized populations.
数字金融素养是一个新兴概念，指有效使用数字工具、平台和服务来管理个人财务的能力。虽然先前的研究探讨了数字金融素养的行为影响，但对于其对金融消费者更广泛的福祉影响却知之甚少。在本研究中，我们旨在考察在发达国家背景下数字金融素养与生活满意度之间的关联。数字金融素养通过一个多维量表来衡量，该量表涵盖金融知识、数字素养、数字金融服务意识、数字金融服务的实际操作技能以及防范数字金融欺诈的自我保护能力。利用1615名目前使用数字金融服务的韩国成年人的数据，本研究估计了一系列将生活满意度与数字金融素养及协变量联系起来的回归模型。结果显示数字金融素养与生活满意度之间存在显著关联，其中防范欺诈的自我保护能力是最具影响力的子维度。值得注意的是，当数字金融素养的其他维度被独立纳入回归模型时，金融知识与生活满意度并无关联。这些发现凸显了数字技能和知识在使用数字金融服务方面的重要性。它们还强调需要制定针对性政策、开展金融教育倡议以及采取消费者保护措施，以解决边缘化人群数字金融素养不足的问题。
