Alauddin Farah Diba Almayanda, Aman Aini, Ghazali Mohd Fahmi, Daud Sity
Faculty of Economics and Management, Universiti Kebangsaan Malaysia, Malaysia.
School of International Studies, Universiti Utara Malaysia, Malaysia.
Heliyon. 2024 Dec 26;11(1):e41491. doi: 10.1016/j.heliyon.2024.e41491. eCollection 2025 Jan 15.
Digital platforms have significantly transformed the labor market, particularly in the gig economy. Despite this issue's growing importance, no systematic literature review has explicitly examined the influence of digital platforms on gig workers. This study fills this gap by conducting a comprehensive review of 18 articles out of 81 published between 2019 and 2023, retrieved from the Scopus and Web of Science databases, using the PRISMA framework. Thematic analysis revealed 12 key themes that capture the complex influence of digital platforms on gig workers, suggesting that platforms offer both opportunities and challenges. Digital platforms provide low barriers to entry, facilitate task allocation, and offer flexible work arrangements. However, gig workers face significant challenges, such as a lack of social protections, algorithmic control, intense competition, and downward pressure on wages. The implications are significant for sustainable economic development in the platform economy, underscoring the importance of collective organizing, re-evaluating platform practices, and strengthening labor regulations. As the gig economy expands globally, researchers, platforms, and policymakers must work together to ensure that the benefits of digital platforms are shared more equitably and that gig workers can thrive in this new world of work. Given the scarcity of papers published about this topic, the study has no specific focus on region and industry. In addition, this study only extracts papers that are published in English.
数字平台已显著改变了劳动力市场，尤其是在零工经济领域。尽管这个问题的重要性日益凸显，但尚无系统的文献综述明确考察数字平台对零工劳动者的影响。本研究通过使用PRISMA框架，对2019年至2023年间发表在Scopus和Web of Science数据库中的81篇文章中的18篇进行全面综述，填补了这一空白。主题分析揭示了12个关键主题，这些主题体现了数字平台对零工劳动者的复杂影响，表明平台既带来了机遇，也带来了挑战。数字平台进入门槛低，便于任务分配，并提供灵活的工作安排。然而，零工劳动者面临重大挑战，如缺乏社会保护、算法控制、激烈竞争以及工资下行压力。这些影响对平台经济的可持续经济发展意义重大，凸显了集体组织、重新评估平台做法以及加强劳动法规的重要性。随着零工经济在全球范围内扩张，研究人员、平台和政策制定者必须共同努力，确保数字平台的利益得到更公平的分享，零工劳动者能够在这个新的工作世界中蓬勃发展。鉴于关于这个主题发表的论文稀缺，本研究没有特别关注地区和行业。此外，本研究仅提取了英文发表的论文。
