Dalla Lana School of Public Health, University of Toronto, 155 College Street, Office 409, Toronto, ON, M5T 3M7, Canada.
Lawrence S Bloomberg Faculty of Nursing, University of Toronto, Toronto, Canada.
Global Health. 2018 Dec 18;14(1):124. doi: 10.1186/s12992-018-0444-8.
The "gig" economy connects consumers with contractors (or workers) through online platform businesses to perform tasks (or "gigs"). This innovation in technology provides businesses and consumers access to low-cost, on-demand labour, but gig workers' experiences are more complex. They have access to very flexible, potentially autonomous work, but also deal with challenges caused by the nature of the work, its precariousness, and their relationships with the platform businesses. Workers in the Global North and South may also experience these challenges very differently. Based on our report "Towards an Understanding of Canadian Workers in the Global Gig Economy", we present a commentary on the implications of a globalized online platform labour market on the health of gig workers in Canada and globally.
Based on our scoping review of peer and grey literature, we categorized gig worker vulnerabilities in three ways: 1) occupational vulnerabilities, 2) precarity, and 3) platform-based vulnerabilities. Occupational vulnerabilities are connected to the work being performed (e.g. driving a car or computer work) and are not specific to platform labour. Precarity refers to the short-term, contingent nature of the work, characteristics that may be shared with other forms of work. Some examples of precariousness are lack of health insurance, collective bargaining, or career training and promotion. Finally, platform-based vulnerabilities are particular to the way platform labour is structured. These vulnerabilities include worker misclassification, information asymmetries, and the culture of surveillance. We suggest that, together, these vulnerabilities challenge gig workers' right to health.
We propose that the experience of gig workers around the world must be understood in the context of neoliberalism, which has increased both the globalization and precaritization of work. While gig workers share some vulnerabilities, which have important negative consequences on their health, with other workers, the platform-specific vulnerabilities of workers require further inquiry. In particular, the specific health and overall experience of gig workers in different regions of the world - with different labour policies and sociopolitical contexts for work - must be disentangled as workers in the Global North and South experience this work very differently.
“零工”经济通过在线平台企业将消费者与承包商(或工人)联系起来,以完成任务(或“零工”)。这项技术创新为企业和消费者提供了低成本、按需劳动力,但零工工人的体验更为复杂。他们可以获得非常灵活、潜在自主的工作,但也面临着工作性质、不稳定性及其与平台企业关系所带来的挑战。北方和南方国家的工人可能也会以非常不同的方式经历这些挑战。基于我们的报告《理解全球零工经济中的加拿大工人》,我们就全球化在线平台劳动力市场对加拿大和全球零工工人健康的影响发表了一篇评论。
基于我们对同行评议和灰色文献的范围审查,我们以三种方式对零工工人的脆弱性进行了分类:1)职业脆弱性,2)不稳定性,3)平台脆弱性。职业脆弱性与所从事的工作有关(例如驾驶汽车或计算机工作),而不是特定于平台劳动。不稳定性是指工作的短期、临时性质,这些特征可能与其他形式的工作共享。不稳定性的一些例子是缺乏健康保险、集体谈判或职业培训和晋升。最后,平台脆弱性是平台劳动结构特有的。这些脆弱性包括工人分类错误、信息不对称和监控文化。我们认为,这些脆弱性共同挑战了零工工人的健康权。
我们提出,世界各地零工工人的体验必须在新自由主义的背景下理解,新自由主义加剧了工作的全球化和不稳定。虽然零工工人与其他工人共享一些对其健康有重要负面影响的脆弱性,但工人的平台特定脆弱性需要进一步研究。特别是,必须理清全球不同地区零工工人的具体健康状况和整体体验——不同地区的劳动力政策和工作的社会政治背景不同——因为北方和南方国家的工人对这种工作的体验非常不同。