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促进向综合护理的行为转变——专业青年服务中的多团队案例研究

Fostering Behavioural Change Towards Integrated Care - a Multi-Team Case Study in Specialised Youth Services.

作者信息

Sekreve Andrée, Struik Maurits, van Olffen Woody, Nooteboom Laura

机构信息

Youké Youth Care, 109 Verlengde Slotlaan, 3700AW Zeist, The Netherlands.

TIAS Business School | Tilburg University, The Netherlands.

出版信息

Int J Integr Care. 2025 Feb 7;25(1):7. doi: 10.5334/ijic.8842. eCollection 2025 Jan-Mar.

DOI:10.5334/ijic.8842
PMID:39926440
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11804174/
Abstract

INTRODUCTION

Integrated care is crucial in delivering coherent and coordinated support to families with multiple and complex problems. Reorienting care organisations towards integrated care is a complex organisational change process. It requires both structural and behavioural adjustments. To learn about effective practice, it is useful to study implementation between contexts.

DESCRIPTION

This mixed methods case study provides a comparison over time of five regional teams simultaneously implementing an integrated care delivery mode. Group interviews identified whether and how different elements in the change approach helped or hindered the change progress.

DISCUSSION

We describe and discuss how the teams were guided and supported in learning to make the behavioural switches associated with their new integrated mode of operation.

CONCLUSION

Our support-interventions appeared to be largely successful in fostering four pre-defined integrated care behaviours. This research took place during the Covid-19 pandemic, which was challenging but also brought unexpected benefits.

摘要

引言

综合护理对于为面临多重复杂问题的家庭提供连贯且协调的支持至关重要。使护理组织重新定位以实现综合护理是一个复杂的组织变革过程。这需要结构和行为上的调整。为了了解有效的实践方法,研究不同背景下的实施情况很有帮助。

描述

本混合方法案例研究对五个同时实施综合护理提供模式的区域团队进行了长期比较。小组访谈确定了变革方法中的不同要素是否以及如何促进或阻碍了变革进程。

讨论

我们描述并讨论了团队在学习做出与其新的综合运营模式相关的行为转变时是如何得到指导和支持的。

结论

我们的支持性干预措施在促进四种预先定义的综合护理行为方面似乎大体上是成功的。这项研究是在新冠疫情期间进行的,这带来了挑战,但也带来了意想不到的好处。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6d0b/11804174/eb99f1e4d716/ijic-25-1-8842-g5.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6d0b/11804174/d8721090f7d1/ijic-25-1-8842-g1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6d0b/11804174/d1e38bbc1dc7/ijic-25-1-8842-g2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6d0b/11804174/55237ff3d040/ijic-25-1-8842-g3.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6d0b/11804174/b6d99eda3763/ijic-25-1-8842-g4.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6d0b/11804174/eb99f1e4d716/ijic-25-1-8842-g5.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6d0b/11804174/d8721090f7d1/ijic-25-1-8842-g1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6d0b/11804174/d1e38bbc1dc7/ijic-25-1-8842-g2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6d0b/11804174/55237ff3d040/ijic-25-1-8842-g3.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6d0b/11804174/b6d99eda3763/ijic-25-1-8842-g4.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/6d0b/11804174/eb99f1e4d716/ijic-25-1-8842-g5.jpg

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本文引用的文献

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Int J Integr Care. 2024 Aug 7;24(3):13. doi: 10.5334/ijic.7768. eCollection 2024 Jul-Sep.
2
Lessons Learned from the Implementation of Youth Wellness Hubs Ontario, an Integrated Youth Services Network: Perspectives from Network Leads.安大略省青年健康中心(一个综合青年服务网络)实施过程中的经验教训:网络负责人的观点
Int J Integr Care. 2024 Apr 10;24(2):7. doi: 10.5334/ijic.7605. eCollection 2024 Apr-Jun.
3
The Integrated Care Workforce: What does it Need? Who does it Take?
综合护理劳动力:它需要什么?由谁组成?
Int J Integr Care. 2023 Jul 7;23(3):1. doi: 10.5334/ijic.7686. eCollection 2023 Jul-Sep.
4
Towards Integrated Youth Care: A Systematic Review of Facilitators and Barriers for Professionals.迈向综合青年关怀:专业人员的促进因素和障碍的系统评价。
Adm Policy Ment Health. 2021 Jan;48(1):88-105. doi: 10.1007/s10488-020-01049-8.
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The effects of integrated care: a systematic review of UK and international evidence.综合护理的效果:对英国及国际证据的系统评价
BMC Health Serv Res. 2018 May 10;18(1):350. doi: 10.1186/s12913-018-3161-3.
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Evaluating the Implementation of Integrated Mental Health Care: A Systematic Review to Guide the Development of Quality Measures.评估综合心理健康护理的实施情况:指导质量措施制定的系统评价。
Psychiatr Serv. 2017 Sep 1;68(9):891-898. doi: 10.1176/appi.ps.201600464. Epub 2017 May 15.
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Understanding Integrated Care.理解综合医疗服务
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Reflexivity in Teams: A Review and New Perspectives.团队中的反思性:综述与新视角
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