Santiago-Torner Carlos, González-Carrasco Mònica, Miranda-Ayala Rafael
Department of Economics and Business, Faculty of Business and Communication Studies, University of Vic-Central University of Catalonia, 08500 Vic, Spain.
Quality of Life Research Institute (Spain), University of Girona (Spain), 17004 Girona, Spain.
Behav Sci (Basel). 2025 Jan 24;15(2):121. doi: 10.3390/bs15020121.
Burnout is a factor that affects organizational performance. Researchers have not determined whether an ethical climate and adequate work autonomy provide sufficient emotional stability to dampen burnout or, conversely, increase it. In addition, the abundant literature analyzing the relationship between work autonomy and burnout does not sufficiently establish whether it acts as a stress-reducing resource or a stress-increasing demand. It is also unknown to what extent work autonomy contributes to explaining the relationship between ethical climate and burnout. Therefore, the main aim of this study is to examine the relationship between an ethical climate based on principles and norms and burnout using the moderating effect of work autonomy. We approached this question using a multivariate moderation analysis. The sample consists of 448 employees in the Colombian electric sector. The results show that an ethical climate of principles and work autonomy are positively related to burnout, measured by the dimensions of emotional exhaustion and depersonalization. However, the relationship between an ethical climate of principles and burnout shifts from positive to negative when a rule-demanding work environment is associated with a high perception of work autonomy. In conclusion, when employees have considerable control over their usual tasks, they develop a pattern of behavior that incorporates both the organization's internal standards and the principles that shape individual morality. In this case, employees are able to balance the workload with the high psychological demands of an ethical climate of principles, without it being a disturbance to their emotional well-being. The results of this research are particularly relevant because they show for the first time that an ethical climate of principles can have opposite effects on employee burnout, both positive and negative, depending on the degree of work autonomy. This opens the door to new strategies for organizations to prevent certain psychosocial occupational risks, such as burnout, which often have a serious impact on employees' mental health. Moreover, the model of moderation proposed in this article can be replicated in other Latin American countries with similar characteristics to those of Colombia or even transferred to rich countries.
职业倦怠是影响组织绩效的一个因素。研究人员尚未确定道德氛围和充足的工作自主性是否能提供足够的情绪稳定性来减轻职业倦怠,或者相反,是否会加剧职业倦怠。此外,大量分析工作自主性与职业倦怠之间关系的文献并未充分确定它是作为一种减轻压力的资源还是增加压力的需求。工作自主性在多大程度上有助于解释道德氛围与职业倦怠之间的关系也尚不清楚。因此,本研究的主要目的是利用工作自主性的调节作用来考察基于原则和规范的道德氛围与职业倦怠之间的关系。我们通过多元调节分析来探讨这个问题。样本包括哥伦比亚电力部门的448名员工。结果表明,基于原则的道德氛围和工作自主性与职业倦怠呈正相关,职业倦怠通过情感耗竭和去个性化维度来衡量。然而,当要求严格的工作环境与对工作自主性的高度认知相关联时,基于原则的道德氛围与职业倦怠之间的关系会从正相关转变为负相关。总之,当员工对其日常任务有相当大的控制权时,他们会形成一种将组织的内部标准和塑造个人道德的原则都纳入其中的行为模式。在这种情况下,员工能够在基于原则的道德氛围带来的高心理需求与工作量之间取得平衡,而不会对他们的情绪健康造成干扰。本研究的结果特别具有相关性,因为它们首次表明,基于原则的道德氛围对员工职业倦怠可能产生正负相反的影响,这取决于工作自主性的程度。这为组织预防某些心理社会职业风险(如职业倦怠,其往往对员工心理健康有严重影响)开辟了新的策略。此外,本文提出的调节模型可以在其他具有与哥伦比亚相似特征的拉丁美洲国家进行复制,甚至可以推广到发达国家。