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医护人员讲述的新冠疫情期间工作经历:数字音频故事的定性分析

What Healthcare Workers Told Us about Working through the COVID-19 Pandemic: A Qualitative Analysis of Digital Audio Stories.

作者信息

Grobbel Claudia, Lackman Zeman Lori, Homayouni Ramin, Roy Sujoy, Kenney Floyd E, Mulhem Elie

机构信息

School of Nursing, Oakland University, Rochester, MI, USA.

Department of Family Medicine, Beaumont Health, Troy, MI, USA.

出版信息

J Nurs Manag. 2023 Jul 12;2023:8858475. doi: 10.1155/2023/8858475. eCollection 2023.

DOI:10.1155/2023/8858475
PMID:40225645
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11918562/
Abstract

AIMS

The purpose of this article is to share the qualitative results of digital stories from 21 healthcare workers during the second wave of the pandemic and compare them with stories analyzed during the first wave.

BACKGROUND

Everyone has personal COVID-19 experiences and memories. Yet, the literature is lacking in how the stories from the healthcare team during the pandemic affected the individual healthcare worker at that time.

METHODS

A descriptive qualitative study analyzing digital stories was conducted during the second wave of the pandemic of a large Midwest healthcare system.

RESULTS

Twenty-one audio stories were analyzed. Four themes revealed were negative emotional response/impact, feelings/statements of optimism and hope, imposed or changing role expectations, and leadership/administration concerns. These themes aligned with the first wave analysis.

CONCLUSIONS

Healthcare workers during COVID-19 experienced profound upheaval in their usual daily rhythm. This study revealed that there was a paradox of experiences consistently shared through their own stories including perceptions healthcare workers had of their leadership and the perceived system failure. . The pandemic resulted in healthcare teams expressing anxiety in caring for COVID patients, yet trying to remain hopeful. They also expressed awareness of how their own roles changed and the leadership failures during this time. Strong leadership is required to create a path forward for healthcare workers.

摘要

目的

本文旨在分享21名医护人员在疫情第二波期间的数字故事定性结果,并将其与第一波期间分析的故事进行比较。

背景

每个人都有个人的新冠疫情经历和记忆。然而,关于疫情期间医护团队的故事如何在当时影响个体医护人员,文献中却有所欠缺。

方法

在中西部一个大型医疗系统的疫情第二波期间,开展了一项分析数字故事的描述性定性研究。

结果

分析了21个音频故事。揭示的四个主题是负面情绪反应/影响、乐观和希望的感受/表述、强加的或不断变化的角色期望以及对领导/管理的担忧。这些主题与第一波分析结果一致。

结论

新冠疫情期间的医护人员日常工作节奏经历了深刻的动荡。这项研究表明,通过他们自己的故事始终如一地分享的经历存在一种矛盾,包括医护人员对其领导的看法以及察觉到的系统失灵。疫情导致医护团队在护理新冠患者时表达出焦虑,但仍努力保持希望。他们还表达了对自己角色如何变化以及在此期间领导不力的认识。需要强有力的领导为医护人员开辟前进的道路。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/78a3/11918562/5c17a88df339/JONM2023-8858475.001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/78a3/11918562/5c17a88df339/JONM2023-8858475.001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/78a3/11918562/5c17a88df339/JONM2023-8858475.001.jpg

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