Mohd Johari Nur Farahin, Mohamad Ali Nazlena, Mhd Salim Mohamad Hidir, Abdullah Nor Aniza
Institute of Visual Informatics, The National University of Malaysia, Bangi, Malaysia.
College of Computing, Informatics and Mathematics, Universiti Teknologi MARA, Melaka Branch, Melaka, Malaysia.
Mhealth. 2025 Mar 14;11:12. doi: 10.21037/mhealth-24-44. eCollection 2025.
Mobile health (mHealth) offers easy accessibility to healthcare information and services, promoting positive behaviour change. However, user engagement to mHealth diminishes over time, resulting in significant dropout rates. This study aims to investigate the factors contributing to the discontinuation of mHealth use and examine how persuasive elements influence users' intention to continue using mHealth. It also seeks to identify the key motivators and barriers affecting mHealth engagement.
A survey was conducted to assess persuasive elements, motivators, and barriers related to mHealth usage. The survey included measures to evaluate users' perceived persuasiveness of mHealth, the factors influencing their intention to continue using it, and both the motivators and barriers to its sustained use.
The analysis revealed that unobtrusiveness had the strongest positive correlation with the intention to continue using mHealth. Additionally, a positive association was found between users' perception of mHealth's persuasiveness and their intention to continue using it. The study also identified key motivators that encourage mHealth adoption and several barriers that hinder long-term engagement.
These findings highlight the importance of developing strategies to enhance the long-term adoption of mHealth solutions and reduce dropout rates. Future research is needed to explore effective interventions for sustaining mHealth usage and addressing the barriers that lead to disengagement.
移动健康（mHealth）使人们能够轻松获取医疗保健信息和服务，促进积极的行为改变。然而，随着时间的推移，用户对移动健康的参与度会降低，导致显著的退出率。本研究旨在调查导致移动健康使用中断的因素，并探讨说服性因素如何影响用户继续使用移动健康的意愿。它还试图确定影响移动健康参与度的关键激励因素和障碍。
进行了一项调查，以评估与移动健康使用相关的说服性因素、激励因素和障碍。该调查包括评估用户对移动健康的感知说服力、影响其继续使用意愿的因素以及其持续使用的激励因素和障碍的措施。
分析表明，不显眼性与继续使用移动健康的意愿具有最强的正相关性。此外，用户对移动健康说服力的感知与其继续使用的意愿之间存在正相关。该研究还确定了鼓励采用移动健康的关键激励因素和阻碍长期参与的几个障碍。
这些发现凸显了制定策略以提高移动健康解决方案的长期采用率并降低退出率的重要性。未来需要进行研究，以探索维持移动健康使用并解决导致脱离接触的障碍的有效干预措施。
