Lițan Daniela-Elena
Psychology Department, West University of Timișoara, 300223 Timișoara, Romania.
Behav Sci (Basel). 2025 Apr 19;15(4):552. doi: 10.3390/bs15040552.
In the era of Artificial Intelligence, the magic of achieving results at the "speed of light" for tasks that until recently required a lot of work and effort shocks, arouses enthusiasm and generates fears at the same time. Therefore, starting from this reality of our days, we proposed within the current research to study the relationship between the factors of technostress (techno-overload, techno-invasion, techno-complexity, techno-insecurity, techno-uncertainty) perceived as a result of the implementation of AI at the societal level and the quality of life, filtering the relationship through the "lens" of the positive and negative affect mediators. The mediation analyses, conducted on a sample of 217 adult Romanian citizens (18-62 years old), suggested that although AI-related technostress does not directly influence quality of life, it has a significant indirect impact through affective traits-general tendencies to frequently experience positive or negative emotions. This indicates that technostress contributes to variations in quality of life by influencing emotional experiences, which mediate the relationship. These findings emphasize not only the absence of a direct effect, but also the importance of the indirect pathway in understanding how individuals are affected by AI-related stress. We believe that the results of the current study can be equally useful in raising awareness of the psychological mechanisms responsible for the quality of life and in understanding the importance of implementing official programs, both technically, regarding the development of skills to understand and work with AI, and psychological support programs, considering the management of emotions, with reference to this technology.
在人工智能时代,对于那些直到最近还需要大量工作和努力才能完成的任务,以“光速”取得成果的魔力既令人震惊,又同时激发热情并引发恐惧。因此,从我们这个时代的这一现实出发,在当前的研究中,我们提议研究在社会层面实施人工智能所导致的技术压力因素(技术过载、技术入侵、技术复杂性、技术不安全感、技术不确定性)与生活质量之间的关系,并通过积极和消极情感中介的“视角”来筛选这种关系。对217名罗马尼亚成年公民(18 - 62岁)样本进行的中介分析表明,虽然与人工智能相关的技术压力不会直接影响生活质量,但它会通过情感特质——频繁体验积极或消极情绪的一般倾向产生显著的间接影响。这表明技术压力通过影响情感体验来促成生活质量的变化,而情感体验起到了中介作用。这些发现不仅强调了不存在直接影响,还强调了间接途径在理解个人如何受到与人工智能相关的压力影响方面的重要性。我们认为,当前研究的结果在提高对影响生活质量的心理机制的认识以及理解实施官方项目的重要性方面同样有用,这些项目在技术上涉及培养理解和使用人工智能的技能,在心理支持方面则涉及考虑到这种技术的情感管理。