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工作场所向上社交网络对初级护士情感领导与员工安全建言的中介作用:一项横断面研究

The Mediation of Workplace Upward Networking on Affective Leadership and Employee Safety Voice Among Primary Nurses: A Cross-Sectional Study.

作者信息

Qian Danhong, Zhang Xunyin, Yan Lihui, Xu Yuqi, Wang Huijun, Chen Jinji, Zhou Qi

机构信息

Nursing Department, Hangzhou Linping District Integrated Traditional Chinese and Western Medicine Hospital, Hangzhou, Zhejiang, China.

Nursing School, Lishui University, Hangzhou, Zhejiang, China.

出版信息

J Nurs Manag. 2025 Apr 19;2025:5127212. doi: 10.1155/jonm/5127212. eCollection 2025.

Abstract

Primary nurses hesitated to communicate directly with leaders about safety concerns due to apprehension about confrontation, fear of blame, and their undervalued opinions. Affective leadership's impact on voice behaviors was characterized by top-down impression management and an absence of upward management. This study aimed to validate the mediating role of workplace upward networking between affective leadership and employee voice behaviors. This study was a cross-sectional survey, using purposive sampling to select 639 nurses from all primary hospitals in Hangzhou X district. Measurement tools included the demographic information questionnaire, affective leadership scale, employee safety voice scale, and workplace upward networking scale. The relationship between affective leadership and employee safety voice mediated by workplace upward networking was confirmed. Affective leadership affected workplace upward networking ( = 0.70, < 0.0001), with an explained variation of 37%. Affective leadership and workplace upward networking affected employee safety voice ( = 0.45 and 0.21, < 0.001), with an explained variation of 71%. Workplace upward networking's total, direct, and indirect effects were 0.65, 0.20, and 0.45, respectively. The study offers a theoretical basis for enhancing the safety management framework in primary care. It highlights the importance of affective leadership, improving upward management systems and establishing a supportive safety culture to bolster nurse engagement and initiative in patient safety.

摘要

由于担心冲突、害怕被指责以及自身意见不受重视,责任护士们不愿直接与领导沟通安全问题。情感领导对建言行为的影响表现为自上而下的印象管理,缺乏向上管理。本研究旨在验证工作场所向上人际网络在情感领导与员工建言行为之间的中介作用。本研究为横断面调查,采用目的抽样法从杭州市X区所有基层医院选取639名护士。测量工具包括人口学信息问卷、情感领导量表、员工安全建言量表和工作场所向上人际网络量表。研究证实了工作场所向上人际网络在情感领导与员工安全建言之间的中介关系。情感领导影响工作场所向上人际网络(β = 0.70,p < 0.0001),解释变异为37%。情感领导和工作场所向上人际网络影响员工安全建言(β = 0.70和0.21,p < 0.001),解释变异为71%。工作场所向上人际网络的总效应、直接效应和间接效应分别为0.65、0.20和0.45。该研究为加强基层医疗安全管理框架提供了理论依据。它强调了情感领导的重要性,完善向上管理体系,建立支持性安全文化,以增强护士对患者安全的参与度和主动性。

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