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当声音在管理者与员工二元组中呈现出破坏性而非建设性形式时:一种权力依赖视角。

When voice takes destructive rather than constructive forms in manager-employee dyads: A power-dependence perspective.

作者信息

Wu Jing, Tangirala Subrahmaniam, Zhang Pengcheng

机构信息

Department of Communication and Culture, BI Norwegian Business School.

Department of Management and Organization, Robert H. Smith School of Business, University of Maryland, College Park.

出版信息

J Appl Psychol. 2025 Oct;110(10):1331-1349. doi: 10.1037/apl0001287. Epub 2025 May 5.

Abstract

We offer a relational perspective on how power shapes voice in the employee-manager dyad. We argue that to properly understand the impact of employees' power on voice, it must be analyzed alongside the power held by their managers. We propose that although voice increases when employees hold high power, its form-whether constructive or destructive-depends on their managers' power. We posit that employees' dependence on managers for rewards and sponsorship reflects the power that managers hold over employees, while managers' reliance on employees for expertise and knowledge signifies the power that employees hold over managers. We argue that when employees' power increases in the context of high managerial power, they are more likely to develop interdependent and contextualized self-evaluations, such as organization-based self-esteem. These self-evaluations promote a constructive voice that involves challenging the status quo in a functional and actionable manner. Conversely, when employees' power increases in the context of low managerial power, they may develop independent and inflated self-evaluations, such as ego inflation. This can lead to destructive voice that involves merely expressing negativity as a way of questioning the status quo. We find support for our theory through a complementary set of studies, including a preregistered experimental study and a two-wave multisource field study. We discuss the implications of our findings for theory and practice. (PsycInfo Database Record (c) 2025 APA, all rights reserved).

摘要

我们从关系视角探讨了权力如何塑造员工与管理者二元组中的话语权。我们认为,要正确理解员工权力对话语权的影响,必须将其与管理者所拥有的权力一并进行分析。我们提出,尽管员工拥有高权力时话语权会增加,但其形式——无论是建设性的还是破坏性的——取决于管理者的权力。我们假定,员工对管理者给予奖励和支持的依赖反映了管理者对员工的权力,而管理者对员工专业知识和技能的依赖则表明了员工对管理者的权力。我们认为,当员工的权力在管理者高权力的背景下增加时,他们更有可能形成相互依赖且情境化的自我评估,比如基于组织的自尊。这些自我评估会促进一种建设性的话语权,即以一种实用且可行的方式挑战现状。相反,当员工的权力在管理者低权力的背景下增加时,他们可能会形成独立且膨胀的自我评估,比如自我膨胀。这可能导致破坏性的话语权,即仅仅通过表达消极情绪来质疑现状。我们通过一系列互补性研究为我们的理论找到了支持,包括一项预先注册的实验研究和一项两阶段多源实地研究。我们讨论了研究结果对理论和实践的启示。(《心理学文摘数据库记录》(c)2025美国心理学会,保留所有权利)

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