Heikkinen Heini, Kuha Suvi, Kanste Outi
Research Unit of Health Sciences and Technology, Faculty of Medicine, University of Oulu, Oulu, Finland.
The Finnish Centre for Evidence-Based Health Care, A Joanna Briggs Institute Centre of Excellence, Helsinki, Finland.
J Adv Nurs. 2025 May 7. doi: 10.1111/jan.17023.
To define and clarify the concept of emotional intelligence in healthcare leadership.
Walker and Avant's concept analysis model.
The study was conducted using Walker and Avant's concept analysis model. In the search of the relevant literature, the Joanna Briggs Institute's methodology and search protocol for scoping reviews were applied. Searches were conducted in May 2023 with no time or geographical limits on Scopus, CINAHL, ProQuest, the Web of Science, Medic and Mednar and 42 studies were included. The data were analysed using narrative synthesis by categorising results using the steps of concept analysis.
Concept analysis identified defining attributes of emotional intelligence in healthcare leadership, including leadership qualities, management competencies, and sets of leadership styles which were related to supportive and transformational leadership behaviour. The antecedents were socio-demographic factors, well-being, and workplace resources. Finally, employee-, manager-, organisation- and patient-related consequences were identified, such as the well-being of both employees and managers, organisational performance and patient care quality.
Emotional intelligence in healthcare leadership contributes to better performing organisations, as emotionally capable leaders can inspire and empower their employees. Holistic management of organisational duties and people-oriented leadership is a crucial resource in healthcare organisations. Well-being and workplace resources can be vitally important for leaders to manifest emotional intelligence in their work.
Emotional intelligence can contribute to efficient leadership behaviour and have positive outcomes at the employee, manager, organisation and patient levels. Therefore, emotional intelligence should be addressed in leadership education, training programmes and recruitment procedures. Finally, policymakers should be encouraged to acknowledge the role of sufficient resources in health care to ensure effective leadership.
Emotional intelligence is a widely studied concept in the healthcare field. However, thorough conceptualisation regarding emotional intelligence in healthcare leadership has been lacking. Conceptualising this phenomenon was therefore outlined, providing a deeper understanding of the concept. The findings can be utilised in healthcare leadership development and research.
N/A.
No patient or public contribution.
界定并阐明医疗保健领导力中情商的概念。
沃克和阿凡特的概念分析模型。
本研究采用沃克和阿凡特的概念分析模型进行。在检索相关文献时，应用了乔安娜·布里格斯研究所的范围综述方法和检索协议。于2023年5月进行检索，对Scopus、CINAHL、ProQuest、科学网、Medic和Mednar没有时间或地域限制，共纳入42项研究。通过使用概念分析步骤对结果进行分类，采用叙述性综合分析法对数据进行分析。
概念分析确定了医疗保健领导力中情商的定义属性，包括领导素质、管理能力以及与支持性和变革型领导行为相关的领导风格集。前因是社会人口统计学因素、幸福感和工作场所资源。最后，确定了与员工、管理者、组织和患者相关的后果，如员工和管理者的幸福感、组织绩效和患者护理质量。
医疗保健领导力中的情商有助于组织表现更优，因为具备情感能力的领导者能够激励和赋能员工。组织职责的全面管理和以人为本的领导力是医疗保健组织的关键资源。幸福感和工作场所资源对于领导者在工作中展现情商至关重要。
情商有助于高效的领导行为，并在员工、管理者、组织和患者层面产生积极结果。因此，应在领导力教育、培训项目和招聘程序中涉及情商。最后，应鼓励政策制定者认识到充足资源在医疗保健中的作用，以确保有效的领导力。
情商是医疗保健领域广泛研究的概念。然而，一直缺乏对医疗保健领导力中情商的全面概念化。因此，概述了对这一现象的概念化，以便更深入地理解该概念。研究结果可用于医疗保健领导力发展和研究。
无。
无患者或公众贡献。
