Bishop Jamie L, Henderson Rebecca, Townsend Janice A, Kearney Rachel C
Division of Dental Hygiene, The Ohio State University, Columbus, Ohio, USA.
Division of Pediatric Dentistry, The Ohio State University, Columbus, Ohio, USA.
Work. 2025 Sep;82(1):120-129. doi: 10.1177/10519815251336919. Epub 2025 May 13.
Job stress and demand were known to contribute to physical and psychological distress, poor job satisfaction, and burnout among dental hygienists prior to the pandemic. Added stress from the COVID-19 pandemic likely influenced these factors. Little research has been conducted to examine the influence of these factors on dental hygienists.
The purpose of this study was to characterize job stressors, physical distress factors, and psychological distress factors for dental hygienists working during the COVID-19 pandemic. It aimed to assess if these factors were directly associated with job satisfaction and intention to leave practice.
A survey was distributed through social media to a convenience sample of dental hygienists (n = 397). The survey consisted of the Brief Job Stress Questionnaire, nine demographic questions, and five questions on intention to leave practice.
Quantitative job overload, job suitability, intrinsic reward, poor physical environment, anger, and depression were significant predictors of job satisfaction among dental hygienists working during the COVID-19 pandemic. Burnout, work environment, and physical discomfort were the primary reasons dental hygienists planned to reduce clinical workload or leave the clinical dental hygiene field.
The findings of this study identified specific stressors, physical, and psychological distress factors dental hygienists reported during the COVID-19 pandemic that influenced their job satisfaction and intention to leave practice. Employers could consider this information to mitigate any concerns, fears, and stress experienced by their employees to promote positive job satisfaction and decrease turnover.
在疫情之前，工作压力和需求就被认为会导致口腔保健员出现身体和心理困扰、工作满意度低以及职业倦怠。新冠疫情带来的额外压力可能影响了这些因素。目前针对这些因素对口腔保健员的影响所开展的研究较少。
本研究的目的是描述在新冠疫情期间工作的口腔保健员的工作压力源、身体困扰因素和心理困扰因素。旨在评估这些因素是否与工作满意度和离职意愿直接相关。
通过社交媒体向一个便利样本的口腔保健员（n = 397）发放调查问卷。该问卷包括简短工作压力问卷、九个关于人口统计学的问题以及五个关于离职意愿的问题。
在新冠疫情期间工作的口腔保健员中，定量工作负荷过重、工作适应性、内在奖励、恶劣的身体环境、愤怒和抑郁是工作满意度的重要预测因素。职业倦怠、工作环境和身体不适是口腔保健员计划减少临床工作量或离开临床口腔保健领域的主要原因。
本研究结果确定了在新冠疫情期间口腔保健员报告的特定压力源、身体和心理困扰因素，这些因素影响了他们的工作满意度和离职意愿。雇主可以考虑这些信息，以减轻员工所经历的任何担忧、恐惧和压力，从而提高工作满意度并减少人员流动。
