Moore Wendy
Binghamton University, United States of America.
J Prof Nurs. 2025 May-Jun;58:112-118. doi: 10.1016/j.profnurs.2025.03.008. Epub 2025 Mar 28.
Workplace incivility is an ongoing concern in nursing education. Faculty and administrators who experience incivility are more likely to leave nursing education, contributing to the already significant nursing faculty shortage. While faculty rely on administrators to address incivility, administrators often feel unprepared and unsupported in their attempts to address incivility.
The purpose of this study was to compare experiences of workplace incivility between nursing faculty and academic administrators.
The Workplace Incivility/Civility Survey (WICS) was used to collect data for this study. Descriptive statistics were calculated to compare the experience of workplace incivility between faculty and administrators. Content analysis was used to determine themes in the narrative data.
The perception of workplace incivility was similar between faculty and administrators. Academic administrators reported witnessing or experiencing workplace incivility more frequently than faculty.
Both faculty and academic administrators need support to effectively address workplace incivility and create a culture of civility and respect.
工作场所的不文明行为一直是护理教育领域关注的问题。经历过不文明行为的教师和管理人员更有可能离开护理教育领域，这加剧了本就严重的护理师资短缺问题。虽然教师依赖管理人员来解决不文明行为，但管理人员在处理不文明行为时往往感到准备不足且缺乏支持。
本研究的目的是比较护理教师和学术管理人员在工作场所不文明行为方面的经历。
使用工作场所不文明行为/文明行为调查（WICS）为本研究收集数据。计算描述性统计数据以比较教师和管理人员在工作场所不文明行为方面的经历。使用内容分析法确定叙事数据中的主题。
教师和管理人员对工作场所不文明行为的认知相似。学术管理人员报告称，目睹或经历工作场所不文明行为的频率高于教师。
教师和学术管理人员都需要支持，以有效解决工作场所的不文明行为，并营造一种文明和尊重的文化。
