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Z 世代护士:探究职业倦怠对工作满意度的直接和间接影响以及护士工作环境的中介作用。

Gen Z Nurses: Examining the Direct and Indirect Effects of Job Burnout on Work Satisfaction and the Mediating Role of the Nurse Work Environment.

作者信息

Labrague Leodoro J, Al Sabei Sulaiman, Al Rawajfah Omar, Burney Ikram, AbuAlRub Raeda

机构信息

School of Nursing and Healthcare Leadership, University of Washington, Tacoma, USA.

Fundamentals and Administration Department, College of Nursing, Sultan Qaboos University, Oman.

出版信息

Worldviews Evid Based Nurs. 2025 Jun;22(3):e70038. doi: 10.1111/wvn.70038.

DOI:10.1111/wvn.70038
PMID:40369775
Abstract

BACKGROUND

Job burnout is one of the most pressing issues facing new cohorts of nurses worldwide, including Generation Z (Gen Z) nurses. Numerous reports have confirmed the relative importance of implementing a favorable work environment to reduce job burnout and improve work satisfaction in nurses; however, no studies have examined these relationships among Gen Z nurses.

AIM

The aim of this study was to examine the direct and indirect effects of job burnout on work satisfaction in Gen Z nurses, with a particular focus on the mediating role of the nurse work environment, specifically within acute care settings.

METHODS

A descriptive research design was used to gather data. A total of 232 Gen Z nurses across different acute care hospitals in 11 governorates in Oman were surveyed using three standardized scales.

RESULTS

Gen Z nurses (N = 177) experienced high levels of burnout and reported moderate levels of work satisfaction (M = 2.74, SD = 0.82). A modest but statistically significant inverse relationship was found between burnout and work satisfaction (β = -0.245, p < 0.001; 95% CI [-0.029, -0.009]). Further, the nurse practice environment showed evidence of partial mediation in this relationship (β = -0.206, p = 0.002; 95% CI [-0.026, -0.006]), suggesting that the quality of the work environment may influence how burnout affects satisfaction.

LINKING EVIDENCE TO ACTION

The study's results highlight the importance of creating a favorable work environment as a potential strategy to mitigate job burnout and enhance work satisfaction among Gen Z nurses, particularly in acute care settings. Nurse managers should foster a supportive work environment through flexible policies, leadership, training, and a strong wellness culture that prioritizes the well-being of staff. Additionally, nursing education should focus on resilience-building and stress management to prepare Gen Z nurses for complex workplaces, ultimately reducing burnout and enhancing job satisfaction.

摘要

背景

职业倦怠是全球新一代护士(包括Z世代护士)面临的最紧迫问题之一。众多报告证实了营造良好工作环境对于减少护士职业倦怠和提高工作满意度的相对重要性;然而,尚无研究探讨Z世代护士之间的这些关系。

目的

本研究旨在探讨职业倦怠对Z世代护士工作满意度的直接和间接影响,特别关注护士工作环境的中介作用,尤其是在急性护理环境中。

方法

采用描述性研究设计收集数据。使用三个标准化量表对阿曼11个省不同急性护理医院的232名Z世代护士进行了调查。

结果

Z世代护士(N = 177)经历了高水平的倦怠,并报告了中等水平的工作满意度(M = 2.74,SD = 0.82)。倦怠与工作满意度之间存在适度但具有统计学意义的负相关(β = -0.245,p < 0.001;95% CI [-0.029, -0.009])。此外,护士执业环境在这种关系中显示出部分中介作用的证据(β = -0.206,p = 0.002;95% CI [-0.026, -0.006]),这表明工作环境的质量可能会影响倦怠如何影响满意度。

将证据与行动联系起来

该研究结果强调了营造良好工作环境作为减轻Z世代护士职业倦怠和提高工作满意度的潜在策略的重要性,尤其是在急性护理环境中。护士长应通过灵活的政策、领导力、培训以及优先考虑员工福祉的强大健康文化来营造支持性的工作环境。此外,护理教育应注重培养复原力和压力管理,以使Z世代护士为复杂的工作场所做好准备,最终减少倦怠并提高工作满意度。

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