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Patient Voices in Dialysis Care: Sentiment Analysis and Topic Modeling Study of Social Media Discourse.

作者信息

Shankar Ravi, Xu Qian, Bundele Anjali

机构信息

Medical Affairs - Research Innovation & Enterprise, Alexandra Hospital, Singapore, Singapore.

School of Civil, Aerospace and Design Engineering, University of Bristol, Bristol, United Kingdom.

出版信息

J Med Internet Res. 2025 May 15;27:e70128. doi: 10.2196/70128.


DOI:10.2196/70128
PMID:40372782
Abstract

BACKGROUND: Patients with end-stage kidney disease undergoing dialysis face significant physical, psychological, and social challenges that impact their quality of life. Social media platforms such as X (formerly known as Twitter) have become important outlets for these patients to share experiences and exchange information. OBJECTIVE: This study aimed to uncover key themes, emotions, and challenges expressed by the dialysis community on X from April 2006 to August 2024 by leveraging natural language processing techniques, specifically sentiment analysis and topic modeling. METHODS: We collected 12,976 publicly available X posts related to dialysis using the platform's application programming interface version 2 and Python's Tweepy library. After rigorous preprocessing, 58.13% (7543/12,976) of the posts were retained for analysis. Sentiment analysis using the Valence Aware Dictionary and Sentiment Reasoner (VADER) model, which is a rule-based sentiment analyzer specifically attuned to social media content, classified the emotional tone of posts. VADER uses a human-curated lexicon that maps lexical features to sentiment scores, considering punctuation, capitalization, and modifiers. For topic modeling, posts with <50 tokens were removed, leaving 53.81% (4059/7543) of the posts, which were analyzed using latent Dirichlet allocation with coherence score optimization to identify the optimal number of topics (k=8). The analysis pipeline was implemented using Python's Natural Language Toolkit, Gensim, and scikit-learn libraries, with hyperparameter tuning to maximize model performance. RESULTS: Sentiment analysis revealed 49.2% (3711/7543) positive, 26.2% (1976/7543) negative, and 24.7% (1863/7543) neutral sentiment posts. Latent Dirichlet allocation topic modeling identified 8 key thematic clusters: medical procedures and outcomes (722/4059, 17.8% prevalence), daily life impact (666/4059, 16.4%), risks and complications (621/4059, 15.3%), patient education and support (544/4059, 13.4%), health care access and costs (499/4059, 12.3%), symptoms and side effects (442/4059, 10.9%), patient experiences and socioeconomic challenges (406/4059, 10%), and diet and fluid management (162/4059, 4%). Cross-analysis of topics and sentiment revealed that negative sentiment was highest for daily life impact (580/666, 87.1%) and socioeconomic challenges (145/406, 35.8%), whereas the education and support topic exhibited more positive sentiment (250/544, 46%). Topic coherence scores ranged from 0.38 to 0.52, with the medical procedures topic showing the highest semantic coherence. Intertopic distance mapping via multidimensional scaling revealed conceptual relationships between identified themes, with lifestyle impact and socioeconomic challenges clustering closely. Our longitudinal analysis demonstrated evolving discourse patterns, with technology-related discussions increasing by 24% in recent years, whereas financial concerns remained consistently prominent. CONCLUSIONS: This study provides a comprehensive, data-driven understanding of the complex lived experiences of patients undergoing dialysis shared on social media. The findings underscore the need for more holistic, patient-centered care models and policies that address the multidimensional challenges illuminated by patients' voices.

摘要

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本文引用的文献

[1]
Digital Lifestyle Interventions in CKD: No Better Time Than Now.

Kidney Int Rep. 2024-10-28

[2]
The effects of a digital health intervention on patient activation in chronic kidney disease.

NPJ Digit Med. 2024-11-12

[3]
Differing Content and Language Based on Poster-Patient Relationships on the Chinese Social Media Platform Weibo: Text Classification, Sentiment Analysis, and Topic Modeling of Posts on Breast Cancer.

JMIR Cancer. 2024-5-9

[4]
Financial Toxicity in Renal Patients (FINTORE) Study: A Cross-Sectional Italian Study on Financial Burden in Kidney Disease-A Project Protocol.

Methods Protoc. 2024-4-14

[5]
Topic modeling and social network analysis approach to explore diabetes discourse on Twitter in India.

Front Artif Intell. 2024-2-12

[6]
Sentiment analysis of the COVID-19 vaccine perception.

Health Informatics J. 2024

[7]
Systems Innovations to Increase Home Dialysis Utilization.

Clin J Am Soc Nephrol. 2024-1-1

[8]
Supervised machine learning models for depression sentiment analysis.

Front Artif Intell. 2023-7-19

[9]
Secular trends of epidemiologic patterns of chronic kidney disease over three decades: an updated analysis of the Global Burden of Disease Study 2019.

BMJ Open. 2023-3-17

[10]
Covid-19 vaccine hesitancy: Text mining, sentiment analysis and machine learning on COVID-19 vaccination Twitter dataset.

Expert Syst Appl. 2023-2

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