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促进处于困境的员工重返工作岗位的分级护理方法的促进因素和障碍:一项多视角定性研究。

Facilitators and Barriers for a Stepped Care Approach to Promote Return to Work of Employees with Distress: A Multi-perspective Qualitative Study.

作者信息

Lettinga Hanneke A M, van Oostrom Sandra H, Zijlstra Hendrika P, Anema Johannes R, Proper Karin I

机构信息

Center for Nutrition, Prevention and Health Services, National Institute for Public Health and the Environment, Bilthoven, The Netherlands.

Department of Public and Occupational Health, Amsterdam UMC, Vrije Universiteit Amsterdam, Amsterdam Public Health Research Institute, Amsterdam, The Netherlands.

出版信息

J Occup Rehabil. 2025 May 16. doi: 10.1007/s10926-025-10301-7.

DOI:10.1007/s10926-025-10301-7
PMID:40379952
Abstract

PURPOSE

A stepped care approach, beginning with a low-intensity e-Health program followed by a high-intensity Participatory Approach led by a return-to-work (RTW) coordinator is a promising intervention to promote RTW of employees on sick leave with distress. As this approach is new, determinants of its successful implementation remain unknown. This study aimed to identify the potential facilitators and barriers for a stepped care approach to promote RTW of employees with distress, from the perspective of employees, employers, and occupational physicians.

METHODS

A qualitative study was performed consisting of individual semi-structured interviews with 10 employees, 5 supervisors, and two focus groups with 15 occupational physicians. The verbatim transcripts were inductively thematically coded. The Consolidated Framework for Implementation Research (CFIR) was applied to classify themes within its domains.

RESULTS

Themes were constructed belonging to either the implementation or the content of the stepped care approach, falling within the CFIR domains "innovation," "outer setting," "inner setting," and "characteristics of the individual." From all three stakeholder groups, identified facilitators were the tailored program, enabling task adjustments, and the RTW coordinator to stimulate a good communicative relationship between employee and supervisor. Barriers identified were the timing of the stepped care approach, integrating the approach in the current RTW system, and low digital skills.

CONCLUSION

Both facilitators and barriers were found for the implementation of the stepped care approach. This underlines the importance of an adaptive implementation strategy that takes into account workplace dynamics and tailored approaches to support the stakeholder groups' needs.

TRIAL REGISTRATION

ISRCTN: 90663076. Registered on October 5, 2023.

摘要

目的

一种逐步护理方法,首先是低强度的电子健康计划,然后是由重返工作岗位(RTW)协调员主导的高强度参与式方法,是一种很有前景的干预措施,可促进休病假且伴有困扰的员工重返工作岗位。由于这种方法是新的,其成功实施的决定因素尚不清楚。本研究旨在从员工、雇主和职业医生的角度,确定逐步护理方法促进困扰员工重返工作岗位的潜在促进因素和障碍。

方法

进行了一项定性研究,包括对10名员工、5名主管进行的个人半结构化访谈,以及对15名职业医生进行的两个焦点小组访谈。逐字记录的访谈内容进行了归纳主题编码。应用实施研究综合框架(CFIR)在其领域内对主题进行分类。

结果

构建的主题属于逐步护理方法的实施或内容,属于CFIR领域的“创新”、“外部环境”、“内部环境”和“个体特征”。从所有三个利益相关者群体中确定的促进因素包括量身定制的计划、能够进行任务调整以及RTW协调员促进员工与主管之间良好的沟通关系。确定的障碍包括逐步护理方法的时机、将该方法融入当前的RTW系统以及数字技能较低。

结论

发现了逐步护理方法实施的促进因素和障碍。这强调了一种适应性实施策略的重要性,该策略考虑到工作场所动态以及为满足利益相关者群体需求而量身定制的方法。

试验注册

ISRCTN:90663076。于2023年10月5日注册。

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本文引用的文献

1
RESTART: a stepped-care approach to facilitate return to work for employees with psychological distress: design of a randomized controlled trial.重启:一种阶梯式护理方法,促进有心理困扰的员工重返工作岗位:一项随机对照试验的设计。
BMC Public Health. 2024 Aug 22;24(1):2288. doi: 10.1186/s12889-024-19773-3.
2
Effects of work-directed interventions on return-to-work in people on sick-leave for to common mental disorders-a systematic review.工作导向干预对常见精神障碍病假人员重返工作岗位的影响:系统评价。
Int Arch Occup Environ Health. 2024 Aug;97(6):597-619. doi: 10.1007/s00420-024-02068-w. Epub 2024 May 6.
3
Work-related causes of mental health conditions and interventions for their improvement in workplaces.
工作相关的心理健康问题的原因,以及改善工作场所心理健康的干预措施。
Lancet. 2023 Oct 14;402(10410):1368-1381. doi: 10.1016/S0140-6736(23)00869-3.
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The updated Consolidated Framework for Implementation Research based on user feedback.基于用户反馈的更新的实施研究综合框架。
Implement Sci. 2022 Oct 29;17(1):75. doi: 10.1186/s13012-022-01245-0.
5
The Netherlands Mental Health Survey and Incidence Study-3 (NEMESIS-3): Objectives, methods and baseline characteristics of the sample.荷兰精神健康调查与发病率研究-3(NEMESIS-3):样本的目标、方法和基线特征。
Int J Methods Psychiatr Res. 2023 Mar;32(1):e1942. doi: 10.1002/mpr.1942. Epub 2022 Sep 2.
6
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J Occup Rehabil. 2022 Dec;32(4):764-772. doi: 10.1007/s10926-022-10042-x. Epub 2022 May 16.
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Predictors of return to work for people on sick leave with common mental disorders: a systematic review and meta-analysis.常见精神障碍患者休病假后重返工作岗位的预测因素:系统评价和荟萃分析。
Int Arch Occup Environ Health. 2022 Sep;95(7):1-13. doi: 10.1007/s00420-021-01827-3. Epub 2022 Feb 1.
8
Barriers and Facilitators for Return to Work from the Perspective of Workers with Common Mental Disorders with Short, Medium and Long-Term Sickness Absence: A Longitudinal Qualitative Study.从短期、中期和长期病假的常见精神障碍工人的角度看重返工作岗位的障碍和促进因素:一项纵向定性研究。
J Occup Rehabil. 2022 Jun;32(2):272-283. doi: 10.1007/s10926-021-10004-9. Epub 2021 Sep 27.
9
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