García-Marín Elvira, Pérez-Marín Marián, Martínez-Cuevas Ana, Valero-Moreno Selene
M.Sc. Student and Psychologist, University of Valencia, Faculty of Psychology and Speech Therapy, Personality, Assessment and Psychological Treatment Department, Valencia, Spain.
Associate Professor, University of Valencia, Faculty of Psychology and Speech Therapy, Personality, Assessment and Psychological Treatment Department, Valencia, Spain.
Invest Educ Enferm. 2025 Apr;43(1). doi: 10.17533/udea.iee.v43n1e12.
The aim of this study was to analyse how empathy and social support mediate levels of perceived and relational stress, depending on the person's type of affect.
This was a multicentre, cross-sectional, descriptive study. The sample consisted of 756 working health professionals for people with functional diversity in the province of Valencia. The following scales were analysed: (i) Perceived Stress Scale; (ii) The Nurse Stress Scale; (iii): Empathy Quotient (EQ); (iv) Social Support Questionnaire, and (v) Scale of Positive and Negative Affects. Descriptive statistics, reliability tests, comparison of means, correlation coefficients and PROCESS were performed.
The findings showed that stress was positively correlated with negative affects, and negatively correlated with empathy, social support and positive affects, and that these variables influence perceived stress, significantly reducing its levels, while the effect of these variables on relational stress was not significant.
The data obtained highlights the importance of empathy and a good social support network in these professionals and how this will influence the care and relationship with the users.
本研究旨在分析共情和社会支持如何根据个体的情感类型调节感知压力和关系压力水平。
这是一项多中心、横断面描述性研究。样本包括瓦伦西亚省756名服务功能多样人群的在职健康专业人员。分析了以下量表：（i）感知压力量表；（ii）护士压力量表；（iii）共情商数（EQ）；（iv）社会支持问卷，以及（v）正负性情感量表。进行了描述性统计、信度检验、均值比较、相关系数分析和PROCESS分析。
研究结果表明，压力与负性情感呈正相关，与共情、社会支持和正性情感呈负相关，并且这些变量会影响感知压力，显著降低其水平，而这些变量对关系压力的影响不显著。
所获得的数据凸显了共情和良好社会支持网络在这些专业人员中的重要性，以及这将如何影响他们对服务对象的护理和关系。
