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中国社交媒体中影响者属性与社会满意度对购买意愿影响的实证分析

Empirical analysis of influencer attributes and social satisfaction effects on purchase intentions in chinese social media.

作者信息

Yao Yifan, Meng Dongxia, Wei Xiaoguang

机构信息

Fintech Department, Hebei Finance University, 3188 Hengxiang N Ave, Bei Shi Qu, Baoding, Hebei, 072556, China.

出版信息

Sci Rep. 2025 May 29;15(1):18860. doi: 10.1038/s41598-025-03336-6.

Abstract

Underpinned by attribution theory and source credibility theory, this study investigates how influencer characteristics and customer's prior product knowledge affect purchase decisions in the context of social media marketing. A conceptual model incorporating nine potential antecedents was developed based on identified research gaps. Confirmatory factor analysis (CFA) and structural equation modeling (SEM) were conducted using data from an online survey of 363 respondents who follow entertainment-type influencers. Results reveal that social satisfaction mediates the relationship between influencer characteristics and purchase intention, while customers' product knowledge moderates this mediated relationship. Specifically, visual aesthetics and denotative inspiration significantly influence social satisfaction, whereas influencer level and connotative inspiration show no significant effects. The study contributes to the theoretical understanding of influencer marketing by integrating attribution theory in a digital context, particularly within the Chinese market. These findings offer practical insights for businesses and marketers in optimizing influencer selection and content strategies, with particular relevance for the rapidly evolving Chinese social media landscape.

摘要

在归因理论和来源可信度理论的支撑下,本研究探讨了在社交媒体营销背景下,有影响力者的特征和消费者先前的产品知识如何影响购买决策。基于已识别的研究差距,构建了一个包含九个潜在前因的概念模型。使用对363名关注娱乐型有影响力者的受访者进行在线调查的数据,进行了验证性因子分析(CFA)和结构方程建模(SEM)。结果表明,社会满意度在有影响力者特征与购买意愿之间起中介作用,而消费者的产品知识调节了这种中介关系。具体而言,视觉美学和外延灵感显著影响社会满意度,而有影响力者的级别和内涵灵感则无显著影响。本研究通过在数字背景下,特别是在中国市场中整合归因理论,为有影响力者营销的理论理解做出了贡献。这些发现为企业和营销人员优化有影响力者选择和内容策略提供了实用见解,尤其适用于快速发展的中国社交媒体格局。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1bc6/12122865/66a83d3d08cc/41598_2025_3336_Fig1_HTML.jpg

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