Chien Liang-Tien, Huang Chien-Hsiung, Yeh Hsin-Tzu, Ng Chip-Jin, Wang Ming-Fang, Chen Chen-Bin, Tsai Shang-Li, Tsai Li-Heng, Chang Kang-Wei, Chien Cheng-Yu, Chang Ching-Ter
Graduate Institute of Management, College of Management, Chang Gung University, No.259, Wenhua 1st Rd., Guishan Dist, Taoyuan City, 333323, Taiwan (ROC).
Taoyuan Fire Department, Taoyuan, Taiwan.
BMC Emerg Med. 2025 Jun 3;25(1):90. doi: 10.1186/s12873-025-01244-6.
Dispatcher-assisted cardiopulmonary resuscitation (DA-CPR) significantly improves CPR performance by bystanders, increasing the survival of patients. However, emotional stress among family members witnessing out-of-hospital cardiac arrest (OHCA) may hinder their ability to effectively perform CPR, leading to delayed and poorer quality CPR. The influence of the relationships of callers to patients (i.e., family members, friends, and strangers) on DA-CPR outcomes remains insufficiently explored.
This retrospective observational study analyzed the data of nontraumatic OHCA cases in Taoyuan City, Taiwan, from August 2021 to January 2023. Data from the registries of emergency medical services and emergency call recordings were examined. Relationships of callers to patients, emotional barriers, time metrics (time to CPR instruction initiation and first compression), and barriers to DA-CPR success were evaluated. Associations between callers' relationships to patients and DA-CPR performance were analyzed through multivariable logistic regression.
Among 1,036 nontraumatic OHCA cases, 59.3% of callers were family members, 13.6% were friends, and 27.1% were strangers. Cardiac arrest recognition rates were lower for family members (68.2%) than for strangers (84.0%) (p < 0.001). Time to CPR instruction (117 vs. 91 s, p = 0.034) and the first chest compression (200 vs. 179 s, p = 0.018) were significantly delayed for family members. For family members, emotional stress and protocol nonadherence were the main barriers to CPR performance.
The relationship of the caller to the patient significantly influences DA-CPR outcomes. Family members experience increased emotional stress, resulting in delays and decreased recognition rates. Targeted family-centered education and enhanced dispatcher support are essential to address these challenges and improve the survival outcomes of patients with OHCA.
调度员辅助心肺复苏(DA-CPR)显著提高了旁观者的心肺复苏操作水平,增加了患者的存活率。然而,目睹院外心脏骤停(OHCA)的家庭成员的情绪压力可能会阻碍他们有效实施心肺复苏的能力,导致心肺复苏延迟且质量较差。来电者与患者的关系(即家庭成员、朋友和陌生人)对DA-CPR结果的影响仍未得到充分研究。
这项回顾性观察研究分析了2021年8月至2023年1月台湾桃园市非创伤性OHCA病例的数据。检查了紧急医疗服务登记册和紧急呼叫记录的数据。评估了来电者与患者的关系、情绪障碍、时间指标(开始心肺复苏指导和首次按压的时间)以及DA-CPR成功的障碍。通过多变量逻辑回归分析来电者与患者的关系和DA-CPR表现之间的关联。
在1036例非创伤性OHCA病例中,59.3%的来电者是家庭成员,13.6%是朋友,27.1%是陌生人。家庭成员的心脏骤停识别率(68.2%)低于陌生人(84.0%)(p<0.001)。家庭成员开始心肺复苏指导的时间(117秒对91秒,p=0.034)和首次胸部按压的时间(200秒对179秒,p=0.018)显著延迟。对于家庭成员来说,情绪压力和不遵守操作流程是心肺复苏操作的主要障碍。
来电者与患者的关系显著影响DA-CPR结果。家庭成员经历的情绪压力增加,导致延迟和识别率降低。有针对性的以家庭为中心的教育和加强调度员支持对于应对这些挑战和改善OHCA患者的生存结果至关重要。