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医院评审与医疗服务提供者对患者安全文化的认知之间的关联:巴西一个医疗网络中的纵向研究。

Association between hospital accreditation and healthcare providers' perceptions of patient safety culture: a longitudinal study in a healthcare network in Brazil.

作者信息

de Oliveira Lima Helidea, da Silva Leopoldo Muniz, Tavares Leandro Reis, de Araújo Ana Claudia Lopes Fernandes, Moreira Laise Pereira, de Melo Silva Torres Vanessa, de Oliveira Fabiana Nogueira, Ho Anthony M-H, Simões Deborah, Mizubuti Glenio B, Vieira Joaquim Edson

机构信息

IDOR- D'Or Institute for Research and Education - Rede D'Or, São Paulo, Brazil.

Department of Patient Safety and Quality Management, São Luiz Hospital (Itaim), Rede D´Or, Rua Alceu de Campos Rodrigues, 229, São Paulo, SP, Brazil.

出版信息

Isr J Health Policy Res. 2025 Jun 4;14(1):27. doi: 10.1186/s13584-025-00690-8.

DOI:10.1186/s13584-025-00690-8
PMID:40462254
Abstract

BACKGROUND

Enhancing security and dependability of health systems necessitates resource allocation, a well-defined infrastructure, and a steadfast commitment to ensuring its safety and stability over time. This study aimed to assess changes in patient safety culture over time (2014-2022) within a network of private hospitals in Brazil and to examine its association with the hospital accreditation process. The study utilized the Hospital Survey on Patient Safety Culture (HSOPSC) to measure healthcare professionals' perceptions of patient safety culture.

METHODS

The HSOPSC questionnaire was distributed to 71 hospitals between 2014 and 2022 with 259,268 responders. Hospitals were classified as accredited (AH) or non-accredited (NAH). A linear mixed-effects regression model was used to analyze the trend of dimension scores over time, accounting for both fixed and random effects to accommodate within-hospital correlations and variations across time points.

RESULTS

Out of 12 dimensions analysed, 11 significantly improved, and one ("frequency of reported events") remained unchanged over time (p = 0.84). Two dimensions had < 50% positive responses: "communication openness" (47.13% [38.19-58.73]) and "nonpunitive response to errors" (41.24% [34.13-51.98]). Safety culture improved among AH across all, but "frequency of reported events" (p = 0.12), dimensions. Among NAH, "frequency of reported events" decreased over time (p = 0.008) while other dimensions remained unchanged.

CONCLUSION

Our results suggest an improvement in patient safety culture within this network of private hospitals in Brazil from 2014 to 2022. While accreditation appears to be associated with fostering a culture of safety over time, our study does not establish a causal relationship. Additionally, non-accredited hospitals tended to report fewer adverse events, which may indicate underreporting and missed opportunities for healthcare system improvement through adverse event analysis.

摘要

背景

提高卫生系统的安全性和可靠性需要资源分配、明确的基础设施以及长期致力于确保其安全性和稳定性。本研究旨在评估巴西私立医院网络中患者安全文化随时间(2014 - 2022年)的变化,并考察其与医院认证过程的关联。该研究利用患者安全文化医院调查(HSOPSC)来衡量医疗专业人员对患者安全文化的认知。

方法

2014年至2022年期间,HSOPSC问卷被分发给71家医院,共有259,268名受访者。医院被分为已认证(AH)或未认证(NAH)。使用线性混合效应回归模型分析维度得分随时间的趋势,同时考虑固定效应和随机效应,以适应医院内部的相关性和不同时间点的变化。

结果

在分析的12个维度中,11个维度有显著改善,1个维度(“报告事件的频率”)随时间保持不变(p = 0.84)。两个维度的积极回应率低于50%:“沟通开放性”(47.13% [38.19 - 58.73])和“对错误的非惩罚性反应”(41.24% [34.13 - 51.98])。在所有维度中,已认证医院的安全文化均有所改善,但“报告事件的频率”维度除外(p = 0.12)。在未认证医院中,“报告事件的频率”随时间下降(p = 0.008),而其他维度保持不变。

结论

我们的结果表明,2014年至2022年期间,巴西这个私立医院网络中的患者安全文化有所改善。虽然认证似乎与随着时间推移培养安全文化相关,但我们的研究并未确立因果关系。此外,未认证医院报告的不良事件往往较少,这可能表明报告不足以及通过不良事件分析改进医疗系统的机会被错失。

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International approaches for implementing accreditation programmes in different healthcare facilities: a comparative case study in Australia, Botswana, Denmark, and Jordan.国际上在不同医疗机构实施认证项目的方法:澳大利亚、博茨瓦纳、丹麦和约旦的比较案例研究。
Int J Qual Health Care. 2023 May 13;35(2). doi: 10.1093/intqhc/mzad026.
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Patient Safety Culture in Latin American Hospitals: A Systematic Review with Meta-Analysis.
拉美医院的患者安全文化:系统评价与荟萃分析。
Int J Environ Res Public Health. 2022 Nov 3;19(21):14380. doi: 10.3390/ijerph192114380.
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Coronavirus disease-related in-hospital mortality: a cohort study in a private healthcare network in Brazil.与冠状病毒病相关的住院死亡率:巴西私营医疗保健网络中的一项队列研究。
Sci Rep. 2022 Apr 16;12(1):6371. doi: 10.1038/s41598-022-10343-4.
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Involvement and skepticism towards the JCI Accreditation process among hospital's four sectors employees: suggestions for cultural change.医院四个部门员工对 JCI 认证过程的参与和怀疑:文化变革的建议。
Isr J Health Policy Res. 2021 Dec 14;10(1):74. doi: 10.1186/s13584-021-00507-4.
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The association between experience of hospital accreditation and nurses' perception of patient safety culture in South Korean general hospitals: a cross-sectional study.韩国综合医院的医院评审经历与护士对患者安全文化的认知之间的关联:一项横断面研究。
BMC Nurs. 2021 Oct 12;20(1):195. doi: 10.1186/s12912-021-00708-x.
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The impact of hospital accreditation on the quality of healthcare: a systematic literature review.医院认证对医疗质量的影响:系统文献回顾。
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