Clark-Ginsberg Aaron, Petrun Sayers Elizabeth L
RAND Corporation Arlington Virginia USA.
J Conting Crisis Manag. 2020 Dec;28(4):482-484. doi: 10.1111/1468-5973.12304. Epub 2020 Jul 19.
Emergency risk communication is a crucial part responding to crises. Right now, vulnerable groups are experiencing disproportionately negative outcomes from communication missteps surrounding COVID-19. In this commentary, we describe the missteps and outline strategies that response organizations can take to improve communication for vulnerable groups.
应急风险沟通是应对危机的关键部分。目前,弱势群体正因围绕新冠疫情的沟通失误而承受着不成比例的负面后果。在这篇评论文章中,我们描述了这些失误,并概述了应对组织可以采取的策略,以改善针对弱势群体的沟通。