Vosen Eva
Faculty of Economics and Business Administration, Catholic University of Eichstätt-Ingolstadt, Auf der Schanz 49, 85049 Ingolstadt, Germany.
Empl Responsib Rights J (Dordr). 2021;33(4):281-309. doi: 10.1007/s10672-021-09372-4. Epub 2021 Apr 19.
Companies have started using social media for screening applicants in the selection process. Thereby, they enter a low-cost source of information on applicants, which potentially allows them to hire the right person on the job and avoid irresponsible employee behaviour and negligent hiring lawsuits. However, a number of ethical issues are associated with this practice, which give rise to the question of the fairness of social media screening. This article aims to provide an assessment of the procedural justice of social media screening and to articulate recommendations for a fairer use of social media in the selection process. To achieve this, a systematic literature review of research articles pertaining to social media screening has been conducted. Thereby, the benefits and ethical issues relating to social media screening, as well as recommendations for its use have been extracted and discussed against Leventhal's (1980) rules of procedural justice. It turns out that without clear guidelines for recruiters, social media screening cannot be considered procedurally fair, as it opens up way too many opportunities for infringements on privacy, unfair discrimination, and adverse selection based on inaccurate information. However, it is possible to enhance the fairness of this practice by establishing clear policies and procedures to standardize the process.
企业已开始在选拔过程中利用社交媒体筛选求职者。借此,它们获得了一个低成本的求职者信息来源,这有可能使它们招聘到合适的人选,避免员工出现不负责任的行为以及疏忽雇佣引发的诉讼。然而,这种做法存在一些伦理问题,引发了社交媒体筛选是否公平的疑问。本文旨在评估社交媒体筛选的程序正义,并就如何在选拔过程中更公平地使用社交媒体阐明建议。为实现这一目标,对与社交媒体筛选相关的研究文章进行了系统的文献综述。据此,针对社交媒体筛选的益处、伦理问题以及使用建议,对照莱文索尔(1980)的程序正义规则进行了提取和讨论。结果表明,如果没有为招聘人员制定明确的指导方针,社交媒体筛选在程序上就不能被视为公平,因为它为侵犯隐私、不公平歧视以及基于不准确信息的逆向选择打开了太多机会之门。然而,通过制定明确的政策和程序来规范这一过程,可以提高这种做法的公平性。