Alge B J
Krannert Graduate School of Management, Purdue University, West Lafayette, Indiana 47907-1310, USA.
J Appl Psychol. 2001 Aug;86(4):797-804. doi: 10.1037/0021-9010.86.4.797.
Electronic workplace surveillance is raising concerns about privacy and fairness. Integrating research on electronic performance monitoring, procedural justice, and organizational privacy, the author proposes a framework for understanding reactions to technologies used to monitor and control employees. To test the framework's plausibility. temporary workers performed computer/Web-based tasks under varying levels of computer surveillance. Results indicated that monitoring job-relevant activities (relevance) and affording those who were monitored input into the process (participation) reduced invasion of privacy and enhanced procedural justice. Moreover, invasion of privacy fully mediated the effect of relevance and partially mediated the effect of participation on procedural justice. The findings are encouraging for integrating theory and research on procedural justice and organizational privacy.
电子工作场所监控引发了对隐私和公平性的担忧。作者整合了关于电子绩效监控、程序公正和组织隐私的研究，提出了一个框架，用于理解对用于监控和控制员工的技术的反应。为了检验该框架的合理性，临时工在不同程度的计算机监控下执行基于计算机/网络的任务。结果表明，监控与工作相关的活动（相关性）以及让被监控者参与到这个过程中（参与度），可以减少对隐私的侵犯并增强程序公正。此外，隐私侵犯完全中介了相关性的影响，部分中介了参与度对程序公正的影响。这些发现对于整合程序公正和组织隐私的理论与研究具有鼓舞作用。
