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一项支持慢性肾脏病自我管理的数字健康干预措施的使用、可用性及体验测试:混合方法研究

Use, Usability, and Experience Testing of a Digital Health Intervention to Support Chronic Kidney Disease Self-Management: Mixed Methods Study.

作者信息

Lightfoot Courtney J, Wilkinson Thomas J, Billany Roseanne E, Sohansoha Gurneet K, Vadaszy Noemi, Ford Ella C, Davies Melanie J, Yates Thomas, Smith Alice C, Graham-Brown Matthew P M

机构信息

Department of Population Health Sciences, University of Leicester, Leicester, United Kingdom.

NIHR Leicester Biomedical Research Centre, Leicester, United Kingdom.

出版信息

J Med Internet Res. 2025 Jun 19;27:e75845. doi: 10.2196/75845.


DOI:10.2196/75845
PMID:40537087
Abstract

BACKGROUND: We developed My Kidneys & Me (MK&M), a digital health intervention (DHI) that delivers specialist health and lifestyle education, to improve self-management in people with chronic kidney disease (CKD). OBJECTIVE: We aimed to explore the uptake and usability of MK&M alongside patient experiences of using MK&M. METHODS: Adult patients with CKD stages 3-4 were recruited from 26 hospital kidney services in England. Overall, 420 participants were randomized 2:1 to the intervention (MK&M) or control (usual care) group. Uptake and usage data were collected from the MK&M program. Perceived usefulness of the MK&M sessions and features were collected via web-based surveys (scores were rated out of 10, where 0="not useful at all" and 10="very useful"). Qualitative (semistructured and think-aloud) interviews were used to explore participants' experiences of using and engaging with MK&M. Usage metrics were assessed using descriptive and frequency analyses. Qualitative data were analyzed using thematic analysis. RESULTS: Overall, 280 participants were randomized to receive the MK&M intervention (age: mean 60.8, SD 12.8 y; n=161, 57.5% male; eGFR: mean 38.9, SD 18.5 mL/min/1.73 m). Of those, 225 (80.3%) participants activated and used their MK&M account. The median number of log-ins per person was 10.0 (IQR 4.0-28.0). The median time per log-in was 12 (IQR 7-25) minutes. "The kidneys" was the most accessed session (152/225, 67.6%). The educational sessions were the most valued and engaging content, while health and symptom trackers were the least used features. All sessions received scores ≥7 out of 10 for perceived usefulness, with "Kidney disease and general health" considered most useful (score=8.7/10). Goal setting for health behaviors was considered the most useful tracker (score=8.5/10) and symptoms the least (score=6.7/10). Overall, 33 participants were interviewed (n=6, 18% think-aloud; n=27, 81% semistructured). Themes relating to use, usability, and engagement with MK&M were identified. MK&M was well-received, with participants reporting that the user interface was easy to use, with clear and logical navigation and appropriate presentation of information. Learning sessions were more widely accessed and used than the action ("How to...") sessions, with participants highlighting not having enough time to engage with all the MK&M content during the study period. MK&M users had positive experiences of using the program; however, there was ambivalence regarding content and features, which could be explained by personal preference rather than usability issues. Participants had a desire for continued learning and perceived the relevance of MK&M to be greater with time and disease progression. CONCLUSIONS: The MK&M DHI was well-received and used by the participants. Our findings show that a wide range of people with CKD, including older adults, are capable and willing to use DHIs for kidney health. Identification of real-life use and usability issues will help refine MK&M to improve the content and delivery for clinical implementation.

摘要

背景:我们开发了“我的肾脏与我”(MK&M),这是一种数字健康干预措施(DHI),提供专业的健康和生活方式教育,以改善慢性肾脏病(CKD)患者的自我管理。 目的:我们旨在探索MK&M的接受度和可用性以及患者使用MK&M的体验。 方法:从英国26家医院的肾脏科室招募3-4期CKD成年患者。总体而言,420名参与者按2:1随机分为干预组(MK&M)或对照组(常规护理)。从MK&M程序收集接受度和使用数据。通过基于网络的调查收集对MK&M课程和功能的感知有用性(评分范围为0至10分,其中0分表示“完全无用”,10分表示“非常有用”)。采用定性(半结构化和出声思考)访谈来探索参与者使用和参与MK&M的体验。使用描述性分析和频率分析评估使用指标。使用主题分析对定性数据进行分析。 结果:总体而言,280名参与者被随机分配接受MK&M干预(年龄:平均60.8岁,标准差12.8岁;n = 161,57.5%为男性;估算肾小球滤过率:平均38.9,标准差18.5 mL/min/1.73 m²)。其中,225名(80.3%)参与者激活并使用了他们的MK&M账户。每人登录的中位数次数为10.0次(四分位间距4.0 - 28.0次)。每次登录的中位数时间为12分钟(四分位间距7 - 25分钟)。“肾脏”是访问量最大的课程(152/225,67.6%)。教育课程是最受重视且最具吸引力的内容,而健康和症状追踪器是使用最少的功能。所有课程的感知有用性得分均≥7分(满分10分),其中“肾脏疾病与总体健康”被认为最有用(得分 = 8.7/10)。健康行为目标设定被认为是最有用的追踪器(得分 = 8.5/10),症状追踪器最无用(得分 = 6.7/10)。总体而言,33名参与者接受了访谈(n = 6,18%为出声思考;n = 27,81%为半结构化)。确定了与使用、可用性以及参与MK&M相关的主题。MK&M受到好评,参与者报告称用户界面易于使用,导航清晰且逻辑合理,信息呈现恰当。学习课程的访问和使用比行动(“如何…… ”)课程更为广泛,参与者强调在研究期间没有足够时间参与所有MK&M内容。MK&M用户对使用该程序有积极体验;然而,对于内容和功能存在矛盾态度,这可能是由个人偏好而非可用性问题所解释。参与者渴望持续学习,并认为随着时间推移和疾病进展,MK&M的相关性会更高。 结论:MK&M DHI受到参与者的好评和使用。我们的研究结果表明,包括老年人在内的广泛CKD患者有能力且愿意使用数字健康干预措施来维护肾脏健康。识别实际使用和可用性问题将有助于完善MK&M,以改进临床实施中的内容和交付方式。

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引用本文的文献

[1]
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[3]
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[4]
Service Users' Experiences of a Nationwide Digital Type 2 Diabetes Self-Management Intervention (Healthy Living): Qualitative Interview Study.

JMIR Diabetes. 2024-7-18

[5]
Improving self-management behaviour through a digital lifestyle intervention: An internal pilot study.

J Ren Care. 2024-9

[6]
The development and internal pilot trial of a digital physical activity and emotional well-being intervention (Kidney BEAM) for people with chronic kidney disease.

Sci Rep. 2024-1-6

[7]
Evaluating the effect of a digital health intervention to enhance physical activity in people with chronic kidney disease (Kidney BEAM): a multicentre, randomised controlled trial in the UK.

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[8]
User Retention and Engagement in the Digital-Based Diabetes Education and Self-Management for Ongoing and Newly Diagnosed (myDESMOND) Program: Descriptive Longitudinal Study.

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[9]
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