Hu Ruipu, Lazar Amanda
College of Information, University of Maryland, College Park, Maryland, USA.
Proc SIGCHI Conf Hum Factor Comput Syst. 2025;2025. doi: 10.1145/3706598.3714207.
HCI research increasingly focuses on everyday life to inform technology design for older adults. Routines, a key aspect of everyday life, have been studied to contextualize technology use. Our work brings attention to understanding of routines around videoconferencing technology among older adults with cognitive concerns. We conducted a week-long study involving observations, interviews, and a modified diary study with six older adults with cognitive concerns who videoconference at least once a week. Our analysis revealed how routines helped people adapt to videoconferencing constraints, how participants navigated disruptions to their videoconferencing routines, and the kinds of routines that were more challenging to manage when faced disruptions. In the discussion, we describe why routines are particularly important to study and support for people with cognitive concerns, the importance of studying older adults' routines to support technology use in HCI, and methods that can enrich HCI research by uncovering insights into routines.
人机交互（HCI）研究越来越关注日常生活，以为老年人的技术设计提供参考。日常生活的一个关键方面——日常活动，已被用于将技术使用置于具体情境中进行研究。我们的工作致力于增进对有认知问题的老年人围绕视频会议技术的日常活动的理解。我们开展了一项为期一周的研究，其中包括观察、访谈，以及针对六位有认知问题且每周至少进行一次视频会议的老年人的改良日记研究。我们的分析揭示了日常活动如何帮助人们适应视频会议的限制，参与者如何应对视频会议日常活动的中断，以及在面临中断时哪些日常活动更具挑战性。在讨论中，我们阐述了为何研究和支持有认知问题的人的日常活动尤为重要，研究老年人的日常活动对支持人机交互中技术使用的重要性，以及通过揭示日常活动的见解来丰富人机交互研究的方法。
