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“他受到威胁并被告知要合作”:加拿大背景下移民工人在工人赔偿制度中的经历

"He was Threatened and Told to Cooperate": Immigrant Worker Experiences with the Workers' Compensation System in the Canadian Context.

作者信息

Senthanar Sonja, Ahmadi Bahar, Creese Gillian, Marino Suhail, McLeod Christopher B, Koehoorn Mieke

机构信息

School of Health Sciences, The University of Northern British Columbia, Prince George, BC, V2N 4Z9, Canada.

School of Population and Public Health, The University of British Columbia, Vancouver, BC, Canada.

出版信息

J Occup Rehabil. 2025 Jul 7. doi: 10.1007/s10926-025-10307-1.

Abstract

PURPOSE

To understand immigrant workers' experiences when navigating the workers' compensation system for access to benefits following a work injury or illness.

METHODS

Interviews were conducted with 17 injured immigrant workers recruited in British Columbia through partnerships with settlement organizations, social media and professional networks. A situational analysis approach was used to analyze interview data and to identify contextual reasons for immigrant workers' experience with the workers' compensation system.

FINDINGS

The findings describe a tension between how the workers' compensation system is intended to work and how injured immigrant workers experienced the system. Workers described challenges with accessing and communicating with their case managers for timely access to benefits, work accommodation that did not align with their needs and disrupted their rehabilitation, and complicated claim trajectories stemming from perceptions of procedural unfairness. Immigrant workers described how these experiences were perpetuated by their different contexts including language barriers, unfamiliarity with the workers' compensation system, and their identity as immigrant workers.

CONCLUSION

This study identifies contextual factors for the experiences of immigrant workers, within the Canadian context, for consideration by workers' compensation system in the management of injury and illness to reduce inequities where they may exist.

摘要

目的

了解移民工人在工伤或患病后通过工人赔偿系统获取福利时的经历。

方法

通过与安置组织、社交媒体和专业网络合作,对在不列颠哥伦比亚省招募的17名受伤移民工人进行了访谈。采用情境分析方法来分析访谈数据,并确定移民工人在工人赔偿系统方面经历的背景原因。

结果

研究结果揭示了工人赔偿系统的预期运作方式与受伤移民工人对该系统的实际体验之间的矛盾。工人们描述了在与个案经理联系以及时获得福利方面遇到的困难,工作安排不符合他们的需求并干扰了他们的康复,以及由于对程序公正性的看法而导致的复杂索赔过程。移民工人描述了这些经历如何因他们不同的背景而持续存在,包括语言障碍、对工人赔偿系统的不熟悉以及他们作为移民工人的身份。

结论

本研究确定了在加拿大背景下移民工人经历的背景因素,供工人赔偿系统在管理伤病时考虑,以减少可能存在的不公平现象。

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