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塑造工作动机和策略以提升医护人员的工作幸福感。

Job crafting motives and strategies to increase work-related well-being among healthcare employees.

作者信息

Jaldestad Ellen, Eriksson Andrea, Jutengren Göran, Tjulin Åsa

机构信息

Division of Ergonomics, Department of Biomedical Engineering and Health Systems, KTH Royal Institute of Technology, Stockholm, Sweden.

Department of Welfare, Management and Organization, Østfold University College, Østfold, Norway.

出版信息

Work. 2025 Jul 10:10519815251353454. doi: 10.1177/10519815251353454.

Abstract

BackgroundEmployees often change and adapt work to increase the fit of their own goals and needs, and resources and demands in work. Crafting a job in this manner can promote well-being at work.ObjectiveThis study aims to explore different job crafting strategies that healthcare employees engage in to increase their perceived well-being at work and the motives behind these strategies.MethodsSemi-structured interviews were conducted with 16 healthcare employees, including one dental nurse, assistant and registered nurses, and occupational therapists. Interview data was analysed thematically.ResultsThe informants in this study all engaged in crafting strategies that were derived from more than one of four emerging motives. These motives were to craft for their development, for a common good, for meaningfulness in work, and to craft for manageability. Crafting strategies within the different motives included adding tasks beyond the clinical work, developing relations for collaboration with colleagues from other healthcare professions, involving patients when planning their daily work, and developing templates to optimize work. One other strategy to make work more manageable was to choose, at times, to craft less or to not craft at all.ConclusionsJob crafters engaged in different crafting strategies, derived from different motives, which seem to change depending on their current work-, and personal situation. Even though an inner drive for development seemed to overcome constraining working contexts, it is suggested that health-promoting job crafting should be organized through the promotion of ideas and employee-driven initiatives, as well as through cross-professional collaboration.

摘要

背景

员工经常改变和调整工作,以提高自身目标与需求、工作中的资源与要求之间的契合度。以这种方式精心打造工作可以促进工作幸福感。

目的

本研究旨在探索医疗保健员工为提高其工作幸福感而采用的不同工作重塑策略以及这些策略背后的动机。

方法

对16名医疗保健员工进行了半结构化访谈,其中包括一名牙科护士、助理护士、注册护士和职业治疗师。对访谈数据进行了主题分析。

结果

本研究中的受访者都采用了源自四种新出现动机中不止一种的重塑策略。这些动机包括为自身发展而重塑、为共同利益而重塑、为工作意义而重塑以及为工作可管理性而重塑。不同动机下的重塑策略包括在临床工作之外增加任务、与其他医疗保健专业的同事发展合作关系、在规划日常工作时让患者参与进来以及开发模板以优化工作。另一种使工作更具可管理性的策略是有时选择减少或根本不进行工作重塑。

结论

工作重塑者采用源自不同动机的不同重塑策略,这些策略似乎会根据他们当前的工作和个人情况而变化。尽管内在的发展动力似乎克服了受限的工作环境,但建议通过推广理念和员工驱动的举措以及跨专业合作来组织促进健康的工作重塑。

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