Ribeiro Cleonice Roseli, Haddad Maria do Carmo Fernandez Lourenço, Oussaki Flavia Mendonça da Silva, Bolorino Natacha, Radovanovic Cremilde Aparecida Trindade, Barreto Maynara Fernanda Carvalho, Dadalt Patrícia Aroni
Universidade Estadual de Londrina. Londrina, Paraná, Brazil.
Universidade Estadual de Maringá. Maringá, Paraná, Brazil.
Rev Bras Enferm. 2025 Jul 11;78(3):e20240281. doi: 10.1590/0034-7167-2024-0281. eCollection 2025.
to highlight the strategies adopted by hospital managers in reorganizing managerial and care processes at a public university hospital in response to the COVID-19 pandemic.
this is a single-case, cross-sectional, descriptive study with a qualitative approach. Data collection was conducted through document analysis and interviews with managers between March and June 2022, with an average duration of 30 minutes. The data were analyzed based on the assumptions of Donabedian's Triad.
nine female managers participated in the study, aged between 40 and 60 years, with more than five years of experience in their positions. The thematic axes were grouped into three dimensions: structure, process, and outcome.
the work process was redefined according to the pandemic context, demonstrating the applicability of Donabedian's Triad throughout the entire process of care and organizational restructuring at the studied institution.
强调一所公立大学医院的医院管理人员为应对新冠疫情在重组管理和护理流程时所采用的策略。
这是一项采用定性方法的单案例、横断面描述性研究。2022年3月至6月期间通过文件分析和与管理人员进行访谈来收集数据,平均时长为30分钟。基于唐纳贝迪安三元模型的假设对数据进行分析。
九名女性管理人员参与了该研究,年龄在40至60岁之间,在其岗位上有五年以上工作经验。主题轴被归纳为三个维度:结构、过程和结果。
工作流程根据疫情背景进行了重新定义,证明了唐纳贝迪安三元模型在该研究机构的整个护理和组织重组过程中的适用性。