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工作压力、风险认知与社会支持:医护人员心理韧性的结构方程模型

Work Stress, Risk Perception, and Social Support: Structural Equation Modeling of Healthcare Staffs' Resilience.

作者信息

Huo Xinran, Shi Yunke, Zhang Ning

机构信息

Capital Medical University, Beijing, P.R. China.

出版信息

Inquiry. 2025 Jan-Dec;62:469580251355827. doi: 10.1177/00469580251355827. Epub 2025 Jul 28.

Abstract

The research aims to explore the current situation of resilience building of hospital medical personnel and its influencing factors, and try to put forward countermeasures and suggestions to improve the resilience of medical personnel, to alleviate the pressure of medical personnel's work in normal times, and also to prepare for the effective enhancement of emergency treatment capacity in wartime. This study employed a cross-sectional design to survey medical staff from 2 hospital categories (infectious disease specialty hospitals and general hospitals). Using a stratified proportional sampling method, data were collected from 665 participants via scanned Wenjuanxing QR codes between January and March 2024. Data were analyzed using generalized linear models and structural equation modeling (SEM) to examine the relationships between resilience and its determinants. Significant differences in resilience levels were observed based on job position, title, income, and perceived occupational risk ( < .05). Social support emerged as a protective factor ( = .104,  < .001), while risk perception ( = -.135,  = .001) and work stress ( = -.195,  < .001) negatively impacted resilience. Individual factors, such as age and job tenure, moderated these effects. The work stress of medical staff in municipal hospitals is close to the imbalance threshold, and the overall level of mental toughness is good, but attention needs to be paid to their mental health. Work stress, social support and risk perception play an independent role in influencing psychological resilience, with social support playing the highest role in the pathway relationship. We should take comprehensive measures from the welfare distribution system, supportive work environment, regular health promotion, psychological intervention management, and social care system to promote timely relief of work stress and effective mental health interventions for medical staff in municipal hospitals.

摘要

本研究旨在探讨医院医务人员心理韧性建设的现状及其影响因素,并尝试提出提高医务人员心理韧性的对策和建议,以缓解医务人员平时的工作压力,同时为战时有效提升应急救治能力做好准备。本研究采用横断面设计,对两类医院(传染病专科医院和综合医院)的医务人员进行调查。采用分层比例抽样方法,于2024年1月至3月通过扫描问卷星二维码收集了665名参与者的数据。使用广义线性模型和结构方程模型(SEM)对数据进行分析,以检验心理韧性与其决定因素之间的关系。基于工作岗位、职称、收入和感知职业风险观察到心理韧性水平存在显著差异(<0.05)。社会支持是一个保护因素(=0.104,<0.001),而风险感知(=-0.135,=0.001)和工作压力(=-0.195,<0.001)对心理韧性有负面影响。年龄和工作年限等个体因素调节了这些影响。市级医院医务人员的工作压力接近失衡阈值,心理韧性总体水平良好,但需要关注他们的心理健康。工作压力、社会支持和风险感知在影响心理韧性方面发挥独立作用,其中社会支持在路径关系中作用最大。我们应从福利分配制度、支持性工作环境、定期健康促进、心理干预管理和社会关爱体系等方面采取综合措施,促进市级医院医务人员工作压力的及时缓解和有效的心理健康干预。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7080/12304619/854dd7e7ea72/10.1177_00469580251355827-fig1.jpg

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