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聊天机器人在牙髓病临床决策支持中的比较性能:一项为期4天的准确性和一致性研究。

Comparative Performance of Chatbots in Endodontic Clinical Decision Support: A 4-Day Accuracy and Consistency Study.

作者信息

Büker Mine, Sümbüllü Meltem, Arslan Hakan

机构信息

Faculty of Dentistry, Department of Endodontics, Mersin University, Mersin, Turkey.

Faculty of Dentistry, Department of Endodontics, Atatürk University, Erzurum, Turkey.

出版信息

Int Dent J. 2025 Jul 27;75(5):100920. doi: 10.1016/j.identj.2025.100920.

DOI:10.1016/j.identj.2025.100920
PMID:40720933
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC12319550/
Abstract

INTRODUCTION AND AIMS

Despite the use of artificial intelligence, which is increasingly prevalent in healthcare settings, concerns remain regarding its reliability and accuracy. The study assessed the overall, difficulty level-specific, and day-to-day accuracy and consistency of 5 AI chatbots-ChatGPT-3.5, ChatGPT-4.o, Gemini 2.0 Flash, Copilot, and Copilot Pro-in answering clinically relevant endodontic questions.

METHODS

Seventy-six correct/incorrect questions were developed by 2 endodontists and categorized by an expert into 3 difficulty levels (Basic [B]-, Intermediate [I]-, and Advanced [A]- level]. Twenty questions from each difficulty level were selected from a set of 74 validated questions (B, n = 26; I, n = 24; A, n = 24), resulting in a total of 60 questions. The questions were asked of the chatbots over a period of 4 days, at 3 different times each day (morning, afternoon, and evening).

RESULTS

ChatGPT-4.o achieved the highest overall accuracy (82.5%) and perfect performance in the B-level category (95.0%), while Copilot Pro had the lowest accuracy (74.03%). Gemini and ChatGPT-3.5 showed similar overall accuracy. Gemini's accuracy significantly improved over time, whereas significant decreases were noted in the Copilot Pro model across days, and no significant change was detected in both ChatGPT models and Copilot. In the B-level category, while Copilot Pro showed a significant decrease in accuracy rates, and in the B- and I-level categories, Copilot showed a significant increase in accuracy rates over the days. In the A-level category, Gemini demonstrated a significant increase in accuracy rates over the days.

CONCLUSIONS

ChatGPT-4.o demonstrated superior performance, whereas Copilot and Copilot Pro showed insufficient accuracy. ChatGPT-3.5 and Gemini may be acceptable for general queries but require caution in more advanced cases.

CLINICAL RELEVANCE

ChatGPT-4.o demonstrated the highest overall accuracy and consistency in all question categories over 4 days, suggesting its potential as a reliable tool for clinical decision-making.

摘要

引言与目的

尽管人工智能在医疗环境中的应用日益普遍,但人们仍对其可靠性和准确性存在担忧。本研究评估了5个人工智能聊天机器人——ChatGPT-3.5、ChatGPT-4.0、Gemini 2.0 Flash、Copilot和Copilot Pro——在回答临床相关牙髓病问题时的总体、特定难度级别以及日常的准确性和一致性。

方法

2名牙髓病医生编写了76道正误问题,并由一名专家将其分为3个难度级别(基础[B]级、中级[I]级和高级[A]级)。从一组74道经过验证的问题(B级,n = 26;I级,n = 24;A级,n = 24)中,每个难度级别选取20个问题,共60个问题。在4天的时间里,每天3个不同时间(上午、下午和晚上)向聊天机器人提问这些问题。

结果

ChatGPT-4.0的总体准确率最高(82.5%),在B级类别中表现完美(95.0%),而Copilot Pro的准确率最低(74.03%)。Gemini和ChatGPT-3.5的总体准确率相似。Gemini的准确率随时间显著提高,而Copilot Pro模型在不同日期的准确率显著下降,ChatGPT两个模型和Copilot均未检测到显著变化。在B级类别中,Copilot Pro的准确率显著下降,在B级和I级类别中,Copilot的准确率在不同日期显著提高。在A级类别中,Gemini在不同日期的准确率显著提高。

结论

ChatGPT-4.0表现出卓越的性能,而Copilot和Copilot Pro的准确率不足。ChatGPT-3.5和Gemini对于一般查询可能是可接受的,但在更复杂的情况下需要谨慎使用。

临床相关性

ChatGPT-4.0在4天内所有问题类别中表现出最高的总体准确率和一致性,表明其作为临床决策可靠工具的潜力。

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本文引用的文献

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The Transformative Role of Artificial Intelligence in Dentistry: A Comprehensive Overview. Part 1: Fundamentals of AI, and its Contemporary Applications in Dentistry.人工智能在牙科领域的变革性作用:全面概述。第1部分:人工智能基础及其在牙科领域的当代应用。
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Artificial intelligence chatbots in transfusion medicine: A cross-sectional study.输血医学中的人工智能聊天机器人:一项横断面研究。
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The Transformative Role of Artificial Intelligence in Dentistry: A Comprehensive Overview Part 2: The Promise and Perils, and the International Dental Federation Communique.
人工智能在牙科领域的变革性作用:全面概述 第2部分:前景与风险,以及国际牙科联合会公报
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