Hung Jui-Ying, Chiang Pin-Hsuan, Li Kai-Lin
Department of Golden-Ager Industry Management, Chaoyang University of Technology, Taichung 413, Taiwan.
Int J Environ Res Public Health. 2025 Jun 27;22(7):1017. doi: 10.3390/ijerph22071017.
This study involved the secondary data analysis of empirical results obtained from the 2023-2024 on-site evaluation of 26 community-based long-term day-care centers (referred to as day-care centers) in Taiwan to determine the status of performance. Although the on-site evaluation results used in this study were all qualified (an evaluation score ≥70 points), a score range of 73.625-96.625 points were widely observed. The evaluation was carried out from the following perspectives: management effectiveness, professional care quality, safe environment, and the protection of individual rights. The results showed that management effectiveness was positively correlated with professional care quality, safe environment, and the protection of individual rights ( = 0.4980.596); professional care quality was moderately correlated with safe environment and the protection of individual rights ( = 0.4820.495); and safe environment and the protection of individual rights had the lowest correlation ( = 0.296). A paired-samples t-test showed that the average difference between each pair (institutional self-evaluation and evaluation committee score) in the consensus benchmark was significant. These findings suggest that the overall service quality and management efficiency of day-care centers can be improved by strengthening internal self-assessment training, improving consensus benchmark definitions, and upgrading management processes so that the evaluation results reflect the actual implementation status.
本研究对2023 - 2024年台湾26家社区长期日间照护中心（以下简称日间照护中心）现场评估所获实证结果进行二次数据分析，以确定绩效状况。尽管本研究中使用的现场评估结果均为合格（评估得分≥70分），但广泛观察到的分数范围为73.625 - 96.625分。评估从以下几个方面进行：管理效能、专业照护质量、安全环境以及个人权利保护。结果显示，管理效能与专业照护质量、安全环境以及个人权利保护呈正相关（= 0.4980.596）；专业照护质量与安全环境以及个人权利保护呈中度相关（= 0.4820.495）；安全环境与个人权利保护的相关性最低（= 0.296）。配对样本t检验表明，共识基准中每一对（机构自评与评估委员会评分）的平均差异显著。这些发现表明，可通过加强内部自我评估培训、完善共识基准定义以及升级管理流程来提高日间照护中心的整体服务质量和管理效率，从而使评估结果反映实际执行情况。
