Barrera Lucía, González-Romá Vicente, Peiró José María
https://ror.org/043nxc105Universitat de València, Spain.
Span J Psychol. 2025 Aug 6;28:e16. doi: 10.1017/SJP.2025.10002.
The numbers of robots in organizations grow at an increasing rate. However, very little is known about how robotization (i.e., the implementation of robots at work) affects the work characteristics of the jobs it impacts. This qualitative study focuses on exploring the influence of industrial robots on perceived work characteristics. Eighteen semi-structured interviews were conducted with production line workers and supervisors of four Spanish manufacturing companies. Results showed benefits in physical demands, perceived skill variety, and improved social relationships. We found inconsistent results for job complexity, task variety, and autonomy. Based on our findings, we suggest specific moderators that may be influencing the relationship between robotization and some work characteristics. The findings of our study contribute to the existing literature by expanding work design theory, providing empirical evidence on the influence of an antecedent of work characteristics (robotization), and suggesting several moderators.
组织中机器人的数量正以越来越快的速度增长。然而，对于机器人化（即在工作中引入机器人）如何影响其涉及的工作岗位的工作特性，我们知之甚少。这项定性研究聚焦于探究工业机器人对感知到的工作特性的影响。我们对四家西班牙制造公司的生产线工人和主管进行了18次半结构化访谈。结果显示，机器人在体力需求、感知到的技能多样性以及改善社会关系方面带来了益处。我们发现，在工作复杂性、任务多样性和自主性方面，结果并不一致。基于我们的研究结果，我们提出了一些可能影响机器人化与某些工作特性之间关系的具体调节因素。我们的研究结果通过扩展工作设计理论、提供关于工作特性前提因素（机器人化）影响的实证证据以及提出若干调节因素，为现有文献做出了贡献。
