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以患者为中心的沟通作为护士安全护理活动的调节因素

Patient-Centred Communication as a Mediator of Nurses' Safety-Care Activities.

作者信息

Shin Dongsoon, Lee Yeonjeong, Song Eunsuk, Kim Jin, Song Rhayun

机构信息

Chungnam National University Hospital, Daejeon, Republic of Korea.

Chungnam National University, College of Nursing, Daejeon, Republic of Korea.

出版信息

Scand J Caring Sci. 2025 Sep;39(3):e70103. doi: 10.1111/scs.70103.


DOI:10.1111/scs.70103
PMID:40887713
Abstract

BACKGROUND: Enhancing patient safety involves identifying key factors and applying preventive strategies. While clinical competency, professional values and safety culture are recognised as important, the mediating role of patient-centred communication in promoting safety-care activities remains underexplored. AIM: This study aimed to identify factors influencing safety-care activities among hospital nurses, with patient-centred communication competency as a mediator. METHODS: A correlational survey design was employed, involving 308 nurses with a minimum of 6 months of clinical experience at university hospitals. Data were collected between March and December 2022 and analysed using structural equation modelling with IBM SPSS 26.0 and AMOS 26.0. RESULTS: Most participants were female (93.8%) and single (84.4%), with an average of 5 years of clinical experience. Clinical competency, professional values, awareness of safety culture and patient-centred communication competency collectively explained 36% of the variance in safety-care activities. Patient-centred communication competency demonstrated a significant indirect effect (β = 0.04, 95% CI [0.01, 0.07]), supporting its mediating role. CONCLUSIONS: Clinical competency, awareness of safety culture and patient-centred communication competency were significant predictors of safety-care activities. The mediating role of communication highlights its importance in translating values into safety-care practice. Future research should examine broader organisational and cultural influences to strengthen the model's applicability across diverse healthcare settings.

摘要

背景:提高患者安全涉及识别关键因素并应用预防策略。虽然临床能力、专业价值观和安全文化被认为很重要,但以患者为中心的沟通在促进安全护理活动中的中介作用仍未得到充分探索。 目的:本研究旨在识别影响医院护士安全护理活动的因素,以患者为中心的沟通能力作为中介变量。 方法:采用相关性调查设计,纳入308名在大学医院至少有6个月临床经验的护士。于2022年3月至12月收集数据,并使用IBM SPSS 26.0和AMOS 26.0进行结构方程模型分析。 结果:大多数参与者为女性(93.8%)且单身(84.4%),平均临床经验为5年。临床能力、专业价值观、安全文化意识和以患者为中心的沟通能力共同解释了安全护理活动中36%的变异。以患者为中心的沟通能力显示出显著的间接效应(β = 0.04,95% CI [0.01, 0.07]),支持其具有中介作用。 结论:临床能力、安全文化意识和以患者为中心的沟通能力是安全护理活动的重要预测因素。沟通的中介作用凸显了其在将价值观转化为安全护理实践中的重要性。未来研究应考察更广泛的组织和文化影响,以增强该模型在不同医疗环境中的适用性。

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本文引用的文献

[1]
Enhancing Patient Safety Culture in Hospitals.

Cureus. 2023-12-27

[2]
Challenges regarding informed consent in recruitment to clinical research: a qualitative study of clinical research nurses' experiences.

Trials. 2023-12-11

[3]
Clinical Competence of Nurses and the Associated Factors in Public Hospitals of Gamo Zone, Southern Ethiopia: A Cross-Sectional Study.

Nurs Res Pract. 2023-9-26

[4]
Quality communication can improve patient-centred health outcomes among older patients: a rapid review.

BMC Health Serv Res. 2023-8-22

[5]
Clinical nurse competence and its effect on patient safety culture: a systematic review.

BMC Nurs. 2023-5-19

[6]
What is nursing professionalism? a concept analysis.

BMC Nurs. 2023-2-7

[7]
Combination Relationship between Features of Person-Centered Care and Patient Safety Activities of Nurses Working in Small-Medium-Sized Hospitals: A Cross-Sectional Study.

Nurs Rep. 2022-11-15

[8]
A literature-based study of patient-centered care and communication in nurse-patient interactions: barriers, facilitators, and the way forward.

BMC Nurs. 2021-9-3

[9]
Exploring the relationship between nurses' communication satisfaction and patient safety culture.

J Public Health Res. 2021-4-14

[10]
Lifelong learning and nurses' continuing professional development, a metasynthesis of the literature.

BMC Nurs. 2021-4-14

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