Kumah Augustine
Quality Department, The Bank Hospital, Accra, Ghana.
Policy & Research Department, Research on Interventions for Global Health Trabsformation - RIGHT Institute, Accra, Ghana.
Front Health Serv. 2025 Aug 20;5:1581516. doi: 10.3389/frhs.2025.1581516. eCollection 2025.
Reporting adverse events is essential for ensuring patient safety and fostering a culture of continuous improvement in healthcare. Adverse events, defined as unintended injuries or complications arising from healthcare management, offer crucial insights into systemic weaknesses that, if addressed, can prevent future harm. However, underreporting such events remains a significant challenge, often driven by fear of punitive actions, reputational damage or legal repercussions. To address these concerns and promote a robust reporting culture, healthcare organisations must adopt a just culture by implementing standardised frameworks for evaluating errors and establishing robust reporting systems. A culture that emphasises accountability and learning over punitive measures. Leadership commitment, psychological safety, and fair accountability are foundational to fostering a just culture in healthcare. While each theme presents specific requirements and challenges, their integration is essential for building a resilient and learning-oriented healthcare system.
报告不良事件对于确保患者安全以及在医疗保健领域培育持续改进的文化至关重要。不良事件被定义为医疗管理引发的意外伤害或并发症,它能为系统弱点提供关键见解,若加以解决,可预防未来的伤害。然而,此类事件的漏报仍是一项重大挑战,这通常是由对惩罚措施、声誉损害或法律后果的恐惧所驱动。为解决这些问题并促进强大的报告文化,医疗保健组织必须通过实施评估错误的标准化框架和建立强大的报告系统来营造一种公正文化。这种文化强调问责制和学习,而非惩罚措施。领导承诺、心理安全和公平问责制是在医疗保健领域培育公正文化的基础。虽然每个主题都有特定要求和挑战,但它们的整合对于构建一个有复原力且以学习为导向的医疗保健系统至关重要。