Lin Hung-Lung, Li Xiang, Zhang Jia-Min
School of Economics and Management, Sanming University, Sanming, Fujian, China.
PLoS One. 2025 Sep 5;20(9):e0327785. doi: 10.1371/journal.pone.0327785. eCollection 2025.
This study aims to establish a "Tourism Professional Skills Evaluation System in Application-Oriented Universities" to bridge the gap between industry requirements and traditional curricula. In response to the tourism sector's rapid growth and shifting market demands, this study employ the Modified Delphi Method (MDM) and Analytic Hierarchy Process (AHP) to identify and weight five core competency domains: basic professional knowledge and skills, professional related knowledge and skills, interpersonal and self-development skills, physical fitness, as well as cultural and ethical rule of ethics qualities. Through expert panels and group discussions, this study develops a comprehensive set of indicators covering all essential competencies. The system has been piloted at a case university and received strong endorsement from both industry and academic stakeholders. By quantitatively defining indicator hierarchies and weights, this framework delivers a scientifically grounded, objective tool for educators, administrators, and policymakers to design and refine tourism talent development programs.
本研究旨在建立一个“应用型大学旅游专业技能评估体系”,以弥合行业需求与传统课程之间的差距。针对旅游业的快速发展和不断变化的市场需求,本研究采用改进德尔菲法(MDM)和层次分析法(AHP)来识别五个核心能力领域并确定其权重,这五个领域分别是:基本专业知识与技能、专业相关知识与技能、人际与自我发展技能、身体素质,以及文化与道德规范素质。通过专家小组和小组讨论,本研究制定了一套涵盖所有基本能力的综合指标。该体系已在一所案例大学进行试点,并得到了行业和学术利益相关者的大力认可。通过定量定义指标层次和权重,该框架为教育工作者、管理人员和政策制定者设计和完善旅游人才培养计划提供了一个基于科学、客观的工具。