Al-Kubaisi Khalid Awad, Abdel-Qader Derar H, Alzoubi Karem H, Abduelkarem Abduelmula R, Al Mazrouei Nadia, Beshir Semira Abdi, Elnour Asim Ahmed
Department of Pharmacy Practice and Pharmacotherapeutics, College of Pharmacy, University of Sharjah, Sharjah, UAE.
Department of Clinical Pharmacy and Pharmacy Practice, Faculty of Pharmacy and Medical Sciences, The University of Petra, Amman, Jordan.
J Pharm Policy Pract. 2025 Sep 12;18(1):2552423. doi: 10.1080/20523211.2025.2552423. eCollection 2025.
Community pharmacists (CPs) are crucial in the healthcare system, particularly in providing culturally sensitive care to diverse populations.
This cross-sectional study assessed the cultural competence and culturally competent behaviours of 360 licensed CPs practicing in Dubai, Sharjah, and Ajman, focusing on the influence of demographic characteristics, training, and workplace support.
Most participants were aged 31-40, mostly non-Arab and bilingual. Although 88.9% had lived abroad for over three years, only 24.4% viewed themselves as culturally competent. The mean cultural awareness score was 44.69, indicating moderate to high awareness. An independent samples t-test revealed that CPs who had received cultural diversity training scored significantly higher on the cultural awareness scale (M = 46.17, SD = 9.84) than those without training (M = 43.82, SD = 10.29), t(358) = 2.121, = .035. A statistically significant association was found between previous cultural diversity training and self-perceived competence (χ²(4) = 19.933, < .001). Furthermore, a strong association was observed between perceived adequacy of staffing and workflow and self-perceived competence (χ²(8) = 37.523, < .001; Cramér's V = 0.228). Additionally, one-way ANOVA tests showed no significant differences in cultural competence behaviour scores observed across demographic and workplace variables.
This study highlights the need for cultural competence training for CPs to improve patient-centred care in diverse healthcare environments in the United Arab Emirates.
社区药剂师在医疗保健系统中至关重要，尤其是在为不同人群提供具有文化敏感性的护理方面。
这项横断面研究评估了在迪拜、沙迦和阿治曼执业的360名持牌社区药剂师的文化能力和具有文化能力的行为，重点关注人口统计学特征、培训和工作场所支持的影响。
大多数参与者年龄在31至40岁之间，大多是非阿拉伯人且会说两种语言。尽管88.9%的人在国外生活了三年以上，但只有24.4%的人认为自己具有文化能力。文化意识平均得分为44.69，表明意识水平中等偏高。独立样本t检验显示，接受过文化多样性培训的社区药剂师在文化意识量表上的得分（M = 46.17，SD = 9.84）显著高于未接受培训的药剂师（M = 43.82，SD = 10.29），t(358) = 2.121，p =.035。在先前的文化多样性培训与自我认知能力之间发现了统计学上的显著关联（χ²(4) = 19.933，p <.001）。此外，观察到人员配备和工作流程的感知充足程度与自我认知能力之间存在强烈关联（χ²(8) = 37.523，p <.001；克莱默V系数 = 0.228）。此外，单因素方差分析测试表明，在人口统计学和工作场所变量中观察到的文化能力行为得分没有显著差异。
本研究强调了对社区药剂师进行文化能力培训的必要性，以在阿拉伯联合酋长国不同的医疗环境中改善以患者为中心的护理。
