Jansen Jolanda, Stoel Quintie, Lam Theo J G M
St. Anna Advies, Hogewaldstraat 1B, 6641 KD Beuningen, The Netherlands.
Royal GD, P.O. Box 9, 7400 AA Deventer, The Netherlands.
Vet Sci. 2025 Sep 8;12(9):870. doi: 10.3390/vetsci12090870.
Workplace harassment and transgressive behavior-including aggression, bullying, sexual harassment, and discrimination-is a growing concern in society, including veterinary practice, worldwide. This study explores its prevalence in Dutch veterinary clinics serving different animal species, using an anonymous online survey conducted between December 2023 and January 2024. In total, 632 responses were included in the analyses. The respondents were grouped into veterinary support staff, i.e., nurses, technicians, and receptionists (54.1%), veterinarians (35.1%), practice managers (9.7%), and other (1.1%). The respondents mostly identified themselves as female (94.0%). The findings reveal that 69.6% of respondents experienced at least one form of transgressive behavior in 2023. Aggression was the most common (59.7%), followed by bullying (35.8%), discrimination (14.1%), and sexual harassment (5.9%). Younger professionals (aged ≤ 30) and veterinary support staff reported significantly more aggression and bullying than other groups ( < 0.005). Client-related incidents dominated aggression and bullying ( < 0.001), while colleagues and supervisors together accounted for most discrimination ( < 0.001). The results underscore an urgent need for interventions and cultural change in the veterinary sector.
职场骚扰和违规行为，包括攻击、欺凌、性骚扰和歧视，在包括兽医行业在内的全球社会中日益受到关注。本研究通过在2023年12月至2024年1月期间进行的一项匿名在线调查，探讨了其在荷兰服务于不同动物种类的兽医诊所中的普遍程度。分析共纳入632份回复。受访者分为兽医支持人员，即护士、技术员和接待员（54.1%）、兽医（35.1%）、诊所经理（9.7%）和其他人员（1.1%）。大多数受访者为女性（94.0%）。研究结果显示，69.6%的受访者在2023年经历过至少一种违规行为。攻击行为最为常见（59.7%），其次是欺凌（35.8%）、歧视（14.1%）和性骚扰（5.9%）。年轻专业人员（年龄≤30岁）和兽医支持人员报告的攻击和欺凌行为明显多于其他群体（<0.005）。与客户相关的事件在攻击和欺凌行为中占主导地位（<0.001），而同事和上级共同构成了大多数歧视行为的来源（<0.001）。研究结果强调兽医行业迫切需要采取干预措施并进行文化变革。
