Berlin I N
Community Ment Health J. 1979 Summer;15(2):119-28. doi: 10.1007/BF00757333.
Mental health consultants need to be aware that institutions in a community are frequently resistant to change. Official agreement that change is necessary may still evoke resistance by those individuals most threatened in the agency. The consultant's awareness of how such resistance is manifest and used permits some educative counterefforts which may be effective. There is a brief review of the literature, and case examples are given of effective and noneffective consultation.
心理健康顾问需要意识到，社区中的机构常常抵制变革。虽然官方认可变革是必要的，但这仍可能引发机构中受威胁最大的那些人的抵触情绪。顾问若能意识到这种抵触情绪是如何表现和被利用的，就能采取一些具有教育意义的应对措施，这些措施可能会奏效。本文对相关文献进行了简要回顾，并给出了有效和无效咨询的案例。
