Danish S J, Ginsberg M R, Terrell A, Hammond M I, Adams S O
J Am Diet Assoc. 1979 Dec;75(6):626-30.
Dietetic students in a course on interviewing skills were given an opportunity to practice interviewing, first with "coached," volunteer clients, then with real clients. Their interviews were taped and later analyzed as to content and approach. In trying to develop rapport during the "relationship-establishing" phase of the interview, the students asked questions which required mininal self-exploration by the client to answer (closed questions), five times as often as any other type of question. For effective counseling which results in changed behavior by clients, skills in counseling which develop an understanding of clients' feelings must be learned and implemented in counseling settings.
参加面试技巧课程的营养学专业学生有机会进行面试练习，先是与“有指导的”志愿者客户进行面试，然后是与真实客户进行面试。他们的面试被录音，之后对内容和方法进行分析。在面试的“建立关系”阶段试图建立融洽关系时，学生提出的问题要求客户进行最少的自我探索就能回答（封闭式问题），其出现频率是其他任何类型问题的五倍。为了进行有效的咨询并使客户行为发生改变，必须学习并在咨询环境中运用能增进对客户感受理解的咨询技巧。
