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食品服务系统中工作绩效的一些决定因素。学校食品服务人员的工作满意度和工作价值观。

Some determinants of work performance in foodservice systems. Job satisfaction and work values of school foodservice personnel.

作者信息

Hopkins D E, Vaden A G, Vaden R E

出版信息

J Am Diet Assoc. 1979 Dec;75(6):640-7.

PMID:512274
Abstract

Job performance, job satisfaction, and work orientation of 304 women foodservice employees in twenty-four schools in seven districts were examined. Work values and job satisfaction of school and hospital foodservice employees were also compared. Work values varied little between the two groups. The school employees, however, were more satisfied with their work, supervision, and co-workers than were the hospital employees. School employees were divided into high- and low-performance groups through supervisory ratings of six dimensions of performance. The high-performance group had significantly higher satisfaction scores than the low-performance group. The former group had been employed longer and worked more hours per day than the latter.

摘要

对七个地区24所学校的304名女性食品服务员工的工作表现、工作满意度和工作取向进行了调查。还比较了学校和医院食品服务员工的工作价值观和工作满意度。两组之间的工作价值观差异不大。然而,学校员工比医院员工对工作、监督和同事更满意。通过对六个绩效维度的监督评级,学校员工被分为高绩效组和低绩效组。高绩效组的满意度得分显著高于低绩效组。前一组的工作年限更长,每天工作时间比后一组更多。

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