Hetherington R W, Hopkins C E
Health Serv Res. 1969 Spring;4(1):63-75.
This study summarizes a preliminary analysis of pretest data being gathered in a five-year study of health insurance in Los Angeles by the UCLA School of Public Health. One of the major purposes of the overall study is to examine factors that determine utilization of physicians' services and consumer satisfaction with the care received. In the development of a model to identify the potential major determining factors, it became evident that one of these factors would pertain to the consumer's perception of symptoms and his resulting orientation toward action or inaction. A method for measuring such perception of symptoms, here termed “symptom sensitivity,” is presented, with an exploratory examination of the extent to which this perception is related to sociocultural characteristics.
本研究总结了加州大学洛杉矶分校公共卫生学院在一项为期五年的洛杉矶医疗保险研究中所收集的预测试数据的初步分析。整个研究的主要目的之一是检验决定医生服务利用情况以及消费者对所接受治疗满意度的因素。在构建一个模型以识别潜在的主要决定因素时，很明显其中一个因素将与消费者对症状的认知以及他由此产生的行动或不行动倾向有关。本文提出了一种测量这种症状认知的方法，这里称为“症状敏感度”，并对这种认知与社会文化特征的关联程度进行了探索性研究。
