Joiner C L, Morris J O
Hosp Prog. 1978 May;59(5):59-63, 103.
While management must be allowed to assert its right to govern, it must not neglect the dignity of the employee in the process. If management can satisfactorily handle employeees' grievances about poor upward communication and poor and unfair treatment, it might also prevent unionization in its institution.
虽然必须允许管理层维护其管理权利，但在此过程中绝不能忽视员工的尊严。如果管理层能够令人满意地处理员工对向上沟通不畅以及待遇不佳和不公平的抱怨，那么也可能防止其机构内出现工会化现象。
