Wine J A, Baird J E
J Nurs Adm. 1983 May;13(5):5-10.
Health care in general, and nursing in particular, is experiencing dramatic changes in worker values, economic realities, and management theory. All three areas of change move toward actively involving employees in organizational decision making. Although nursing managers have implemented a variety of systems to gain employee participation, "Quality Circles" seems to be the most promising method currently available. This article describes some techniques for effectively implementing Quality Circles within a nursing organization.
总体而言,医疗保健行业,尤其是护理行业,正经历着员工价值观、经济现实和管理理论方面的巨大变革。这三个变革领域都朝着让员工积极参与组织决策的方向发展。尽管护理管理者已经实施了各种系统来获取员工参与,但“质量圈”似乎是目前最有前景的方法。本文介绍了一些在护理组织中有效实施质量圈的技巧。