Snyder J R
Am J Med Technol. 1983 Jul;49(7):513-8.
Facilitating change in the clinical laboratory is a constant managerial responsibility. Change is often met with resistance when staff members perceive it as threatening their convenience, interpersonal relationships, position, or economic security. This paper examines the application of the Concerns-Based Adoption Model to assess individual concerns regarding change. The model views change as a process rather than an event and examines the various motivations, perceptions, attitudes, and feelings of individuals regarding an innovation. After an individual's concerns have been identified, the manager is better able to target intervention strategies to facilitate organizational change.
推动临床实验室的变革是一项持续的管理职责。当工作人员认为变革会威胁到他们的便利、人际关系、职位或经济安全时，变革往往会遭到抵制。本文探讨了基于关注的采纳模型在评估个人对变革的关注方面的应用。该模型将变革视为一个过程而非一个事件，并考察个人对一项创新的各种动机、认知、态度和感受。在确定了个人的关注因素之后，管理者就能更好地针对干预策略，以促进组织变革。
