Dammers J, Harpin V
Br Med J (Clin Res Ed). 1982 Sep 25;285(6345):863-5. doi: 10.1136/bmj.285.6345.863.
For a combined total of three years meetings have been held regularly on two neonatal units for parents with infants requiring neonatal intensive care. These meetings give parents an opportunity to meet each other and members of staff in an informal atmosphere in the hope that mutual support will be gained. Initial assessment shows that the parents gain confidence in their ability to look after such small babies. The staff have gained a greater insight into the parents' anxieties and problems and changes have been made in the procedures on these units. If new insight is to result in changes that benefit the parents their views must be made known and taken into account when policy decisions are made.
在两家新生儿重症监护病房，针对有婴儿需要新生儿重症护理的家长，定期召开会议，累计已达三年。这些会议让家长有机会在轻松的氛围中相互结识，并与医护人员交流，期望能获得相互支持。初步评估显示，家长对照顾这么小的婴儿的能力更有信心了。医护人员对家长的焦虑和问题有了更深入的了解，这些病房的程序也因此有所改变。如果新的见解能带来有利于家长的改变，那么在制定政策决策时，就必须了解并考虑他们的意见。
