Rydesky M M
J Biocommun. 1983 Jun;10(2):28-35.
The author defines two categories of stress and their many causes. Examples of stressful situations in biocommunications are given with tips on their management. She then focuses on the "frustration cycle" and shows how failure to deal with it may lead to feelings of helplessness on the job; thus the onset of such responses as apathy, decompensation, fear, and anger. The author concludes by suggesting methods for stress reduction.
作者定义了两类压力及其多种成因。文中给出了生物沟通中压力情境的示例,并提供了应对这些情境的建议。然后,她重点阐述了“挫折循环”,并说明了未能应对这一循环可能如何导致工作中的无助感,进而引发冷漠、失代偿、恐惧和愤怒等反应。作者最后提出了减轻压力的方法。