Stress situations in dental practice.

Several studies indicate that stress is inherently present in dental practice. The present study was conducted to help identify the factors underlying this stress and the relative contribution of each factor. A questionnaire presented participating dentists with 52 potentially-stressful situations related to dental practice. Respondents were asked to rate each situation on a five-point scale, using a range of responses that varied from "not stressful" to "exceedingly stressful," and "I don't know" to "not applicable." The present data are based on the ratings given by the 1,332 dentists practicing in Québec who answered the questionnaire (52 per cent). Ten situations received a mean score of greater than 3.0, and were therefore considered as above average stress-producing situations. The majority of these situations could be classified as being related either to dental procedures and office organization or to interpersonal relationships involving patients and/or office personnel. It was found that the older age groups showed significantly less stress for six of the 10 most stressful situations. This study has indicated the specific situations that most frequently lead to stress in dentists. The precise identification of these situations could lead to reduced stress through the elimination of its vague and insidious character. Furthermore, an understanding of the most common stress-causing situations allows the practitioner to take preventive measures to eliminate its damaging effects in the dental practice.